Can't see icons on Digital Twins Explorer

Guzman, JoseAngel 20 Reputation points
2025-01-31T20:43:18.1333333+00:00

Hi, i've started learning Digital Twins a few days ago and everytime I acces the Explorer nothing works. (see attached image)

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Azure Digital Twins
Azure Digital Twins
An Azure platform that is used to create digital representations of real-world things, places, business processes, and people.
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  1. Sander van de Velde | MVP 34,766 Reputation points MVP
    2025-02-01T02:39:45.2366667+00:00

    Hello @Guzman, JoseAngel,

    welcome to this moderated Azure community forum.

    I see the same behavior after creating a Digital Twins resource in the West Europe region:

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    This is how it looks in FireFox.

    I see the seem in Chrome and Edge:

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    I tried refreshing the browser cache.

    I also logged out and in again.

    This did not help.

    I also gave myself the digital Twins owner rights.

    The explorer has its own support page:

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    It's one of the buttons in the upper right corner.

    If you file a bug, you can even leave a screenshot and your email address.

    I also recommend opening an Azure support ticket so the support team can check out the backend.

    You can also leave a frown in the portal:

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    Finally, this seems to be a UI bug. Sometimes these re fixed within a day or so.

    Then it's ok to wait.

    If you can work with the AZ CLI commands, this a recommended solution.


    If the response helped, do "Accept Answer". If it doesn't work, please let us know the progress. All community members with similar issues will benefit by doing so. Your contribution is highly appreciated.

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