ms visual studio launcher "Sorry, something went wrong"

Question

Yolo, so i started working on a webapp, vs was working fine, then i went to grab lunch and i got this error:

i went through every thread on google, tried all the solutions i could find. and now im here, attached below is the part of the log that contains an error

Answer 1

Hello @Apple Pine ,

Welcome to Microsoft Q&A forum.

I suggest you firstly try to reinstall VS Installer manually. You can navigate to this "Installer" folder C:\Program Files (x86)\Microsoft Visual Studio\Installer. Rename it from "Installer" to "Installer_backup", then download a new VS setup file from here: Downloads. Put it to a new empty folder then right-click the new setup file and run it as administrator. The VS Installer will be reinstalled, VS won’t be affected.

If reinstalling VS Installer doesn’t work, please check following points:

1. Navigate to C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Config, find the machine.config file, try to backup it and replace it with machine.config.default file(rename machine.config to machine.config_backup, copy the machine.config.default file, paste it in the same directory and rename the machine.config - Copy.default file to machine.config). Check the VS Installer again.
2. Try to reboot your machine, directly navigate to C:\Users\username\AppData\Local\Temp folder, rename the Temp folder from "Temp" to "Temp_backup" and check again.
3. Check the installed antivirus, security management software, proxy and group policy. Make sure that they won’t block VS Installer from launching/updating/detecting(VS)/connecting(web). Temporarily disable them or reinstall them to test, if possible.
4. In case some system files are corrupted or missing, try to run DISM.exe /Online /Cleanup-image /Restorehealth command in CMD(run CMD as admin and then run the command). After the command finishes running, run sfc /scannow command.

Feel free to let us know the results.

Best Regards,

Tianyu

---

If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.