Codes not showing up on Authenticator app

Kate Byrne 25 Reputation points
2025-01-27T13:39:16.7666667+00:00

My phone broke last week and I ended up having to wipe it and restore everything from iCloud. I am now going to use my Authenticator app for the first time and it is not showing any pop-ups for allowing me to approve sign in requests. This is the only device I have the app on so cannot receive codes elsewhere. Please help, I need to be able to approve sign-in requests on my iPad in order to access any and all of my college work

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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