Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,837 questions
We’re unable to validate your phone number. Phone validation is required to confirm your identity and complete signup.
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DINESHKUMAR A
0
Reputation points
I’m encountering an issue while trying to verify my phone number during the signup process for my Microsoft account. After entering my phone number, I receive the following error message:
“We’re unable to validate your phone number. Phone validation is required to confirm your identity and complete signup.”
I’ve ensured that I’m entering the correct number, including the proper country code (+91 for India), and I’ve double-checked that my phone is receiving SMS messages. However, I still can’t complete the verification process.
I’ve also tried clearing my browser cache, using a different browser, and waiting before attempting again, but the issue persists.
I am currently located in India and would appreciate any assistance in resolving this matter.
Thank you for your support!
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