AADSTS50020: User account doesn't exist in tenant

Question

AADSTS50020: User account 'kamalakar.vadde@live.com' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application '0a2057a8-149c-40ca-859e-98de032535fb'(Microsoft Azure Marketplace) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

Answer 1

Hi @Kamalakar Vaddepalle
Thank you for posting your issue on Microsoft Q&A.

I understand that you have encountered AADSTS50020 error and creating a free account solves the issue.

Follow the steps below to create an Azure free account:

1. Click on this link to access Microsoft Azure home page.
2. Sign-in/Sign-up for a Microsoft account using an email address and password.
3. You’ll be redirected to the Azure Sign-up page. Enter the necessary details like name, email, phone number and verify your phone number by clicking Text Me/ Call Me option and enter the verification code received.
4. Enter your address, state and postal code. Now, check the terms and conditions and click on ‘Next ‘.
5. Fill the credit/debit card details for identity verification
6. Check the Terms and Conditions, now click ‘Sign Up’.

Follow the below link to try azure learnings: https://trainingsupport.microsoft.com/en-us/mcp/forum/all/aadsts50020-user-account-from-identity-provider/2289c3cc-958f-4d23-bbcb-090ba728ffd4

Hope this helps. Do let us know if you have any further queries.

If this answers your query, do click `Accept Answer` and `Yes`.

Thanks,

B. Siri Chandana.