Remote Desktop Area access with Microsoft corporate account.

Question

Good morning, I installed Windows 11 and, upon starting, linked a corporate account to ensure more security. However, I am unable to access my computer using Remote Desktop from another device. Is there a specific procedure that needs to be followed when using a Microsoft corporate account in such cases?

Answer 1

Hello,

There is no specific process to follow to enable remote desktop using a Microsoft corporate account.

Please first check the following items that may cause problems:

Certification information:

Make sure you enter the correct username and password, especially if you're using a corporate account.

Network configuration:

Make sure your device and the remote computer are both on the same network, or at least able to access each other.

If you are using a VPN, make sure the VPN connection is active and configured correctly.

I hope the information above is helpful.

Best regards

Zunhui

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