How to enable the add bouton on this screen , to add multiple MailFrom addresses ?

Question

I need to add multiple emails in mailForm addresses

Answer 1

Hi @Mohamed Shehab,
Thanks for the question and using MS Q&A platform.
To enable the "Add" button and allow adding multiple MailFrom addresses, follow these steps:

1. Certain systems need extra fields (such as domain verification or SMTP options) prior to activating the "Add" button.
2. If your system requires verification of the first MailFrom address before adding more, check if there’s a pending verification step.
3. If the button does not enable, reload the page or log in and out to remove possible UI bugs.
4. If you're on an admin-managed system, make sure your account has the proper permissions to add MailFrom addresses.
5. Make sure you are typing a valid email address (e.g., example@domain.com).
6. Don't use additional spaces or special characters that don't belong.

Refer to below documentation for more information:
https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/add-multiple-senders?pivots=platform-azp
If you're still unable to enable the "Add" button, please tell me which platform or email provider you're using, and I'll assist you further.

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