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Application timed out immediately when trying to log in

Saderleck 30 Reputation points
2025-01-21T12:50:47.0766667+00:00

When i try to log in with any of my mail accounts the microsoft authenticator immediately notifies me that i have run out of time to enter the numeric code in the app forcing me to -Use my password instead-

yet the app in the cellphone stills notifice me of the attempt so it gives me the pop up with the codes to log in but clearly i can't do anything with it

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,837 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
23,041 questions

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  1. Navya 14,810 Reputation points Microsoft Vendor
    2025-01-24T11:08:43.1266667+00:00

    Hi @Saderleck

    Thank you for posting this in Microsoft Q&A.

    I understand that you are receiving a 'Request Timeout' error when trying to log in to the application with your account.

    Apologies for the inconvenience. We have observed the same behavior for different users across various tenants. Our team has investigated the issue and implemented a fix. Could you please check and confirm from your end whether the issue has been resolved?

    Hope this helps. Do let us know if you any further queries.

    Thanks,

    Navya.

    If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

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