Outlook keeps forwarding e-mails (unauthorized)

Line 0 Reputation points
2025-01-06T19:43:35.91+00:00

My hotmail account was recently hacked. After I retrieved acces I found out that the hacker made a rule, where all of my e-mails was forwarded to a non functioning e-mail. I now get these e-mails every time I get a new mail.

"Delivery has failed to these recipients or groups:

freedean97@gmail.com (freedean97@gmail.com) Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361."

I deleted the hacker made a rule, which I deleted. I also ensured that the account is not set up to forwarding e-mails. However, I still keep getting the above message (every time I get a new e-mail). How do I dissable this? It drives me crazy. I have tried settings=>mails=>forwarding and IMAP and also settings=>mail=>rules. There is literally nothing registered. What can I do to stop this forwarding of messages against my will?

I would really appreciate an answer that could solve my problem!

Thanks in advance

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  1. Line 0 Reputation points
    2025-01-06T20:12:10.2766667+00:00

    Yes. It is always to the same recipient.

    There was made a rule about forwarding, but I deleted it. However, it still forwards to same e-mail.


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