Cannot receive any emails from no-reply@comunicaciones.rempe.es DUE TO OUTLOOK SERVERS BLOCKING

Question

So ive been a user of outlook for 8 years and these past days ive spent about 6 days now trying to solve this issue and nothing is wrong on my end, i cannot access my doctor E- prescription account so i cannot run my medical clinic and im losing so much business because of this stupid problem that only happends on outlook.....

as for some reason Outlook has decided to block any emails coming from the following email adress:

no-reply@comunicaciones.rempe.es

And no this is not because i have them on blocked senders list or that i havent added it to safe senders list or because of any rule, filter, spam or any other of my settings, No this is because outlooks servers themselfs has for some reason blocked this email adress from sending emails, as any other domains from the company works fine for me to recieve its just this particular one i cannot recieve from which is most important one as it sends the 2fa login codes

Even the prescription company rempe.es has said so themselfs in an email to me and they told me to contact support which is like talking to a brickwall, they only wasted 2 hours of my time

SO WHAT CAN BE DONE IN THIS SITUATION ??!?

Im losing so much money because of this please outlook why have you done this WHYYYYY everything ****or me now.

Answer 1

Hi @jose requena ,

Welcome to our forum!

Are you using Outlook.com account?

And does this issue occur in Outlook desktop client?

And no this is not because i have them on blocked senders list or that i havent added it to safe senders list or because of any rule, filter, spam or any other of my settings, No this is because outlooks servers themselfs has for some reason blocked this email adress from sending emails, as any other domains from the company works fine for me to recieve its just this particular one i cannot recieve from which is most important one as it sends the 2fa login codes

Do you mean that only emails from no-reply@comunicaciones.rempe.es are blocked?

If so, it's suggested that you could add the sender to the Safe Senders List in Outlook desktop client:

Hope to help you!

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