100€ to anyone that solves my issue

Question

So ive spent 4 days trying to solve this issue and nothing is wrong on my end, i cannot access my doctor E- prescription account so i cannot run my medical clinic and im losing so much business because of this stupid problem

for some reason Outlook has decided to block any emails coming from the following email adress:

no-reply@comunicaciones.rempe.es

And no this is not because i have them on blocked senders list or that i havent added it to safe senders list or because of any rule, filter, spam or any other of my settings, No this is because outlooks servers themselfs has for some reason blocked this email adress from sending emails, as any other domains from the company works fine for me to recieve its just this particular one i cannot recieve from which is most important one as it sends the 2fa login codes

Even the prescription company rempe.es has said so themselfs in an email to me and they told me to contact support which is like talking to a brickwall, they only wasted 2 hours of my time

SO WHAT CAN BE DONE IN THIS SITUATION ??!?

Im losing so much money because of this please outlook why have you done this WHYYYYY everything ****or me now.

Answer 1

Hi @jose requena

Welcome to our forum!

Please understand that the Outlook tab focuses on the desktop client issue. According to your description, it seems to be an account login issue, and you contact your administrator or IT administrator to help you check the status of your account or reset your password.

If you use Microsoft account, and that doesn't work, consider opening a ticket to Microsoft:

Get support for Microsoft 365 for business

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