How to disable Delivery Receipt on Exchange Server 2016

CC 0

I would like to know how to turn off Delivery Receipt On Prem Exchange.

Thank you.

Thomas Wilson 0 Reputation points

2024-12-25T10:29:55.4366667+00:00

If you're managing an Exchange Server and looking to disable delivery receipts, it’s important to configure the settings properly to avoid unwanted notifications. You can easily manage this via the Exchange Admin Center or PowerShell commands. On a different note, if you need to explore any details about someone’s criminal record in Maine, you can utilize resources like Maine arrest records for a thorough search. It's always good to have these details for background checks or general information.

1 answer

Jake Zhang-MSFT 8,010 Reputation points Microsoft Vendor

2024-12-23T05:17:51.0466667+00:00
Hi @CC,

Welcome to the Microsoft Q&A platform!

According to your description, to disable delivery receipts on Exchange Server 2016, you can follow the steps below:

Log in to your Exchange admin center.

In the left pane, click Mail flow.

Click the + icon to create a new rule.

Configure the rule:

Name the rule (for example, "Disable delivery receipts").

Under "If this rule applies", select "Message type is", and then select "Read receipts".

Under "Do the following", select "Delete the message without notifying anyone".

Click Save to apply the rule.

This rule will prevent delivery receipts from being sent from your Exchange Server 2016.

Please feel free to contact me for any updates. And if this helps, don't forget to mark it as an answer.

Best,

Jake Zhang
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Jake Zhang-MSFT 8,010 Reputation points Microsoft Vendor

2024-12-25T09:30:49.1166667+00:00

Hi @CC,

Please kindly consider this comment as a warm follow up, I want to know if your problem has been solved. If you still have any other questions, please feel free to comment here and I'm glad to provide further support.If the above info is helpful to this question, you can click "Accept Answer". Have a nice day!

Best,

Jake Zhang

Jake Zhang-MSFT 8,010 Reputation points Microsoft Vendor

2024-12-27T02:08:04.23+00:00

Hi @CC,

Since you haven't replied for a long time, I would like to ask if your problem has been solved. If it has been solved, I hope you can click the "Accept Answer" button on the answer to the useful reply. This will help other users with similar problems in the forum to find solutions to their problems under this answer. Thank you very much for your understanding and improvement of the forum environment! Have a nice day!

Best regards,

Jake Zhang

CC 0 Reputation points

2024-12-30T01:38:15.55+00:00

I tried to add the rule but it only disabled "Read receipts". I still receive the delivery receipts.

Thank you for your help.

Jake Zhang-MSFT 8,010 Reputation points Microsoft Vendor

2025-01-02T09:59:33.7766667+00:00

Hi @CC,

Thanks for the correction. Indeed, there is no direct "Delivery Receipts" option in the message type options of the Exchange admin center. We can achieve the function of disabling Delivery Receipts through PowerShell. Please follow the steps below:

Run the Exchange Management Shell as an administrator.

Run the following command:

Set-TransportConfig -DeliveryReportEnabled $false

This command will disable Delivery Receipts for the entire organization.

You can verify that the setting is effective by running the following command:

Get-TransportConfig | Format-List DeliveryReportEnabled

Please feel free to contact me for any updates. And if this helps, don't forget to mark it as an answer.

Best,

Jake Zhang

Jake Zhang-MSFT 8,010 Reputation points Microsoft Vendor

2025-01-06T02:23:10.5166667+00:00

Hi @CC,

Is there any update on this thread? If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.

Best,

Jake Zhang

CC 0 Reputation points

2025-01-08T01:54:03.7+00:00

Thank you for your comment. When I run the first cmd, it showed the following message

Jake Zhang-MSFT 8,010 Reputation points Microsoft Vendor

2025-01-08T05:49:36.97+00:00

Hi @CC,

Sorry, I made some mistakes in my previous answer. According to my recent research, the delivery report feature is a built-in feature of Exchange Server and cannot be completely disabled, but you can adjust the permissions of users through the Exchange Admin Center or the Shell to limit their ability to access delivery reports. Here are two methods you can try:

Through the Exchange Admin Center (EAC)

Open a browser and enter the URL of the EAC (for example, https:///ecp).Log in with administrator credentials.

In the EAC, navigate to Permissions > Admin Roles.

You can create a new role group or modify an existing role group. Click Add to create a new role group, or select an existing role group and click Edit.

On the role group details page, you can add or remove roles. To limit access to delivery reports, make sure that roles related to message tracking (such as "Message Tracking") are not assigned.

After completing the configuration of the role group, click Save.

Through the Exchange Management Shell

On the Exchange server, open the Exchange Management Shell.

Create a new role group using the following command:

New-RoleGroup -Name "CustomRoleGroup" -Roles "Role1","Role2"

Or, modify an existing role group:

Add-RoleGroupMember -Identity "ExistingRoleGroup" -Member "User"

To remove roles related to message tracking, use the following command:

Remove-ManagementRoleAssignment -Identity "MessageTrackingRoleAssignment"

Confirm that the configuration of the role group was applied correctly:

Get-RoleGroupMember -Identity "CustomRoleGroup"

Please feel free to contact me for any updates. And if this helps, don't forget to mark it as an answer.

Best,

Jake Zhang

CC 0 Reputation points

2025-01-08T09:09:23.7+00:00

Thank you for your comment.

Under Admin roles, there are some many groups created.

Which group should be modified to block Delivery Receipt under the whole organization?

Again, thank you for your advice.

Jake Zhang-MSFT 8,010 Reputation points Microsoft Vendor

2025-01-08T09:17:35.6+00:00

Hi @CC,

To block delivery reports for the entire organization, you need to modify the role groups related to message tracking and reporting. Typically, you can adjust the following role groups:

Organization Management

This role group has the highest level of permissions and typically includes all management tasks. You can remove roles related to message tracking from this group.

Compliance Management

This role group is responsible for compliance and auditing tasks and may include roles related to message tracking and reporting.

Records Management

This role group manages records and reporting and may also include related permissions.

Steps

Open a browser and enter the URL of the EAC (for example, https:///ecp). Sign in with administrator credentials.

In the EAC, navigate to Permissions > Admin Roles.

Select the Organization Management or Compliance Management or Records Management role group and click Edit.

On the role group details page, find roles related to message tracking (such as "Message Tracking"). Remove these roles.

After you have finished configuring the role group, click Save.

Please feel free to contact me for any updates. If this helped, please don't forget to click the "Accept Answer" button to mark it as a helpful answer.

Best,

Jake Zhang
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