Issues with Purchasing Help + Support Plan for Azure Sponsorship Subscription

Question

Experiencing problems while trying to purchase the Help + Support plan for a Microsoft Azure Sponsorship Subscription. Initially attempted to buy the Developer subscription but accidentally purchased the Standard subscription instead. Multiple attempts to revert back to the Developer subscription have not completed successfully.

Is there a way to switch back to the Developer subscription? Additionally, do the Micrsoft Founders credits cover these plans?

Many thanks,

Answer 1

Hi Alejandro Montenegro Ortiz,

Thank you for reaching out to us on the Microsoft Q&A forum.

To address your issue with switching back to the Developer subscription for your Microsoft Azure Sponsorship Subscription, please open a support ticket with the Founders Hub support team by following these steps: https://foundershub.startups.microsoft.com/signup?drawer_open=true please click on "Support" on this page to submit support ticket.

Please reach out to us if you have any other queries.

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