I am encountering the error 'RPC server is unavailable (Exception from HRESULT: 0x800706BA),' and when attempting to establish an RDP connection to the device, I receive the error 'Target account name is incorrect.'

Question

In the SCCM server, I attempted to connect to a device via RDP but encountered an error message stating "Target account name is incorrect." Additionally, the error "RPC server is unavailable (Exception from HRESULT: 0x800706BA)" was also observed.

Answer 1

What troubleshooting steps have you done? did you check DNS? is the device online? Does the Firewall have the ports open?

Answer 2

Yes device is online and no issue found related to DNS

Answer 3

Hi, @Neeraj

Thank you for posting in Microsoft Q&A forum.

To troubleshoot these issues, consider the following steps:

1. Verify that the DNS settings are correct.
2. Check that the time and time zone settings are accurate on both the client and server.
3. Ensure that the "TCP/IP NetBIOS Helper" and "Remote Registry" services are running and set to start automatically.
4. Confirm that the account used for the RDP connection has the necessary permissions and is correctly configured.

---

If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Add comment".