How to fix "We're not ready for you yet, your account is still in the waiting period." I'm facing problems with my authenticator, changed the phone and the authenticator it does not worked anymore.

Question

I have other account with the problem; xxxxx@hotmail.com

I've been getting this error message whenever I try to activate the 30 days recovery for my 2FA account (not the one I'm currently using to write this).

I changed my iPhone and forgot to sync the authenticator apps; now I can't log in to my account because I also forgot the last password I left. Help me recover my account, please. It's been 30 days and I still haven't received a response to my request.

Answer 1

Hi @Arias, Diana

Looks like the issue is more related to your Hotmail account, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. It's suggested that you could post your case in dedicated forum for Hotmail for more professional advice.

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