Fail to to fetch locations: deployment as a web app under Azure Open AI service

Question

Hi, we get stuck in the deployment as a web app under Azure Open AI service. We have built a data pipeline for documentation and connect with Azure AI search already, but can't deploy as web app due to get location error "Failed to fetch locations", if you have good experience with Azure AI and web deployment, will be great to exchange some words!

cheers/Sida

Answer 1

Hi Sida Jiang

Welcome to the Microsoft Q&A Platform!
The error "Failed to fetch locations" typically occurs when deploying a web app or configuring resources in Azure due to a misconfiguration, network restriction, or issue with your Azure environment setup.

1. Ensure Azure OpenAI is supported in your selected region.
2. Confirm your Azure subscription has access to the Azure OpenAI service.
3. Check with your Azure admin if necessary.
4. Allow outbound traffic to these domains. *.azure.com *.microsoft.com
5. Test connectivity with. az network watcher connectivity-check --source-resource <resource-id> --destination-address management.azure.com
6. Update Azure CLI az upgrade
7. Go to Subscription > Resource Providers.
8. Register Microsoft.Web, Microsoft.CognitiveServices, and Microsoft.OpenAI.
9. Create and deploy resources via CLI.

az group create --name myResourceGroup --location eastus  
az deployment group create \
  --resource-group myResourceGroup \
  --template-file webapp-template.json \
  --parameters location=eastus

1. Check Activity Log in the Azure portal for deployment error details.
2. Confirm your role as Contributor or Owner in the subscription.
   ref: Azure RBAC Documentation
   Azure Activity Log
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