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For several weeks, we have been experiencing a major problem on most of our SCCM client workstations. When viewing the "Installation Status" tab, it returns almost no data or displays very little information.The problem affects many workstation.
We have performed several troubleshooting actions, including a reset of the SCCM policies (reset policy), a repair of the SCCM client (ccmrepair), as well as a complete reinstallation of the SCCM client. However, these steps did not resolve the problem.
We would like to know if this problem is related to a known bug in the SCCM client or server, or if there are additional steps to check to diagnose and resolve this problem.
Thank you
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I will be the first to ask, why do you think that it is wrong?
Hello :) ,
The "Installation Status" tab shows no data for most workstations. This leads us to believe that there might be a deeper issue with client-server communication. Without this information, it becomes difficult to know whether deployments are successful or failing.
But this doesn't tell me why you think the status is wrong. In order to help you we need to know why you think the status is wrong. Are their deployment missing that you are expecting? Did you delete the deployment from the Console and therefore from the device too? Is HW inv update? Have you review the logs?
Actually I have applications installed but I don't see them in the software center. For example, Teams is installed on the Computer but I don't see it in the console.
Which log should I look at?
Hi, @Rabia BEZZAZ
Thank you for posting in Microsoft Q&A forum.
You may check the deployment status for the applications in the Monitoring workspace under the Deployments node. If the compliance is stuck at 0%, it could indicate that the client is having trouble downloading content or that there is an underlying issue with the client. And like Garth mentioned, if you deleted the deployment in SCCM console, the installation status will be removed in software center.
If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Add comment".
Actually I have applications installed but I don't see them in the software center. For example, Teams is installed on the Computer but I don't see it in the console.
Is the deployment deleted in SCCM console?
No the deployment has not been deleted from the console.
Have you ever observed when these apps disappeared from the Software Center, just after they were installed, or after a while?
Before I saw them but I have the impression that the problem appeared following the deployment of the Adobe Reader update.
Based on the information you provided, it seems difficult to troubleshoot in the forum, and if the issue affects your business, it is recommended that you open a support case to get more effective support.
Here is the link of CSS support:
https://support.microsoft.com/en-us/hub/4343728/support-for-business