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Azure Local BugCheck 3b when validating network in Azure Portal
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pwehland
0
Reputation points
Twice now, my Azure Local 23H2 2411 has BugChecked 3B while validating the cluster in the Azure Portal. Hooking the memory dump to ntsd, and running !analyze -v gives the following output:
Microsoft (R) Windows Debugger Version 10.0.22621.755 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [Q:\systemp\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
************* Path validation summary **************
Response Time (ms) Location
Deferred cache*D:\Symbols
Deferred srv*https://msdl.microsoft.com/download/symbols
Symbol search path is: cacheD:\Symbols;srvhttps://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 10 Kernel Version 25398 MP (80 procs) Free x64
Product: Server, suite: TerminalServer SingleUserTS
Edition build lab: 25398.1.amd64fre.zn_release.230610-1204
Machine Name:
Kernel base = 0xfffff8005fa00000 PsLoadedModuleList = 0xfffff80060813a10
Debug session time: Sun Dec 15 01:34:32.128 2024 (UTC + 1:00)
System Uptime: 0 days 0:39:59.886
Loading Kernel Symbols
...............................................................
................................................................
...............................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 000000bb`2a1ee018). Type ".hh dbgerr001" for details
Loading unloaded module list
.......
For analysis of this file, run !analyze -v
2: kd> !reload
Loading Kernel Symbols
...............................................................
................................................................
...............................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 000000bb`2a1ee018). Type ".hh dbgerr001" for details
Loading unloaded module list
.......
2: kd> !analyze -v
-
* -
Bugcheck Analysis * -
*
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff8007c325971, Address of the instruction which caused the BugCheck
Arg3: fffff985e8d7f660, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.
Debugging Details:
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 3702
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 15469
Key : Analysis.Init.CPU.mSec
Value: 890
Key : Analysis.Init.Elapsed.mSec
Value: 32843
Key : Analysis.Memory.CommitPeak.Mb
Value: 142
Key : WER.OS.Branch
Value: zn_release
Key : WER.OS.Timestamp
Value: 2023-06-10T12:04:00Z
Key : WER.OS.Version
Value: 10.0.25398.1
FILE_IN_CAB: MEMORY.DMP
DUMP_FILE_ATTRIBUTES: 0x800
BUGCHECK_CODE: 3b
BUGCHECK_P1: c0000005
BUGCHECK_P2: fffff8007c325971
BUGCHECK_P3: fffff985e8d7f660
BUGCHECK_P4: 0
CONTEXT: fffff985e8d7f660 -- (.cxr 0xfffff985e8d7f660)
rax=0000000000000000 rbx=0000000000000000 rcx=fffff8007c3bf9b8
rdx=0000000000000000 rsi=ffffe602ad257000 rdi=ffffe60291a56770
rip=fffff8007c325971 rsp=fffff985e8d80080 rbp=fffff985e8d800f8
r8=0000000000000000 r9=ffffe60291fcf1c0 r10=0000000000000000
r11=fffff985e8d80070 r12=0000000000000001 r13=ffffe602ad258640
r14=0000000000000001 r15=fffff20662a1c000
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050246
vmswitch!VmsVmqPvtAllocateVmq+0xcc5:
fffff8007c325971 3882b50f0000 cmp byte ptr [rdx+0FB5h],al ds:002b:0000000000000fb5=??
Resetting default scope
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
PROCESS_NAME: vmms.exe
STACK_TEXT:
fffff985e8d80080 fffff8007c326323 : fffff20662b0f000 ffffe6029211a000 fffff8007c3f3200 fffff8006051f001 : vmswitch!VmsVmqPvtAllocateVmq+0xcc5
fffff985e8d80140 fffff8007c3264a4 : fffff20662a1c000 fffff8007c00ff00 fffff20662b0f000 0000000000000000 : vmswitch!VmsVmqPvtAllocateVmqAndPropagateChanges+0x113
fffff985e8d801a0 fffff8007c2a6773 : ffffe602ad257000 ffffe602ad257000 0000000000000001 fffff20662b0f000 : vmswitch!VmsVmqPvtAllocateVmqForNic+0xf8
fffff985e8d80200 fffff8007c25c75a : fffff8007c3f32f8 fffff985e8d80540 ffffe602ad257000 ffffe602ad257000 : vmswitch!VmsVmqDoVmqOperation+0x1eb
fffff985e8d80270 fffff8007c283c5e : fffff985e8d804e8 0000000000000000 0000000000000000 000000000000ff02 : vmswitch!VmsOmNicConnect+0x1cee
fffff985e8d80440 fffff8007c29d9b8 : 0022341402481007 fffff206601e9d01 ffffe60292b1cb70 0000000000223401 : vmswitch!VmsCdpNicConnect+0x65a
fffff985e8d805a0 fffff8006540136d : fffff206601e9d10 0022341402481003 000000059675f309 0000000000000328 : vmswitch!VmsCdpDeviceControl+0x388
fffff985e8d80630 fffff8005fcfcfb5 : fffff206601e9d10 0000000000000069 fffff985e8d80721 0000000000000002 : VmsProxy!VmsProxyDeviceControl+0xad
fffff985e8d80680 fffff8006017b88d : ffffe60291e05cb0 fffff985e8d80721 0000000000000000 ffffe60292b1cb70 : nt!IofCallDriver+0x55
fffff985e8d806c0 fffff8006017c35b : 0000000000000005 ffffe60292b1cb70 fffff985e8d80b60 0000000000000000 : nt!IopSynchronousServiceTail+0x1dd
fffff985e8d80770 fffff8006017bc06 : fffff30148f03ea8 0000000000000000 0000000000000000 0000000000000000 : nt!IopXxxControlFile+0x73b
fffff985e8d80a00 fffff8005fe80c45 : 0000025c654cffd0 000000bb2aa7e640 0000025c649b1620 0000025c61bce0c8 : nt!NtDeviceIoControlFile+0x56
fffff985e8d80a70 00007ffa51d23424 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x25
000000bb2aa7d928 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ffa`51d23424
SYMBOL_NAME: vmswitch!VmsVmqPvtAllocateVmq+cc5
MODULE_NAME: vmswitch
IMAGE_NAME: vmswitch.sys
STACK_COMMAND: .cxr 0xfffff985e8d7f660 ; kb
BUCKET_ID_FUNC_OFFSET: cc5
FAILURE_BUCKET_ID: AV_vmswitch!VmsVmqPvtAllocateVmq
OS_VERSION: 10.0.25398.1
BUILDLAB_STR: zn_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {a9738849-c8fc-67c5-4d90-738f3466c062}
Followup: MachineOwner
2: kd>
{count} votes
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Mounika Reddy Anumandla 1,300 Reputation points Microsoft Vendor2024-12-16T06:45:05.68+00:00 Hi pwehland,
Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.
The SYSTEM_SERVICE_EXCEPTION bug check has a value of 0x0000003B. This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x3b--system-service-exceptionArg1:
00000000c0000005- This indicates an access violation occurred.Arg2:
fffff8007c325971- This is the address of the instruction that caused the BugCheck.Failure Bucket ID:
AV_vmswitch!VmsVmqPvtAllocateVmqThe stack trace indicates that the failure occurred in the
vmswitchmodule, specifically in the functionVmsVmqPvtAllocateVmqRecommendations:
- If new device drivers or system services have been added recently, try removing or updating them.The
vmswitch.sysdriver may be corrupted or outdated. Ensure that your drivers for virtual switches and network interfaces are updated. - If you recently added hardware to the system, try removing or replacing it. Or check with the manufacturer to see if any patches are available.
- VMQ can sometimes cause issues, especially if the hardware doesn’t fully support it or is improperly configured. Try disabling it:
Get-NetAdapterVmq | Disable-NetAdapterVmqRe-run your cluster validation in the Azure Portal and observe if the crash reoccurs. - If you have any further queries, do let us know.
- If new device drivers or system services have been added recently, try removing or updating them.The
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Mounika Reddy Anumandla 1,300 Reputation points Microsoft Vendor
2024-12-19T03:35:43.8966667+00:00 Hi pwehland,
I hope you’re doing well. I just wanted to follow up and see if you’ve had a chance to review my last response. Let me know where things currently stand.
Thank you!
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Nikhil Duserla 3,565 Reputation points Microsoft Vendor2024-12-20T15:04:49.7033333+00:00 Hi pwehland,
I just wanted to follow up and see if you’ve had a chance to review my last response. If the answer is helpful, please click "Accept Answer" and "Upvote it."
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