Teams Admin Portal will not load

Question

We cannot get into the Teams Admin portal. I have tried Chrome, Edge and Safari. I can login via our authentication, but it just sticks at loading.

Its not browser cache or extensions, or firewall.

Tried in incognito.

Answer 1

@Matthew Hegge

Here are a few additional things you might try:

1. Check Service Status: Make sure there are no ongoing service issues with Microsoft Teams. You can do this by visiting the Microsoft 365 Service health status page.
2. Clear DNS Cache: Sometimes, DNS issues can cause loading problems. You can try flushing the DNS cache on your machine. For Windows, open Command Prompt and type ipconfig /flushdns.
3. Check Network Connection: Ensure your network connection is stable. If possible, try connecting to a different network to see if the issue persists.
4. Disable Security Software: Sometimes, antivirus or other security software can interfere with loading certain sites. Try temporarily disabling it to see if it resolves the issue.
5. Use a Different Device: Try accessing the Teams Admin portal from a different device to see if the issue is specific to your current device.
6. Update Browser: Ensure that your browser is up-to-date. Sometimes, older versions may have compatibility issues.

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