Entra Connect Sync Directory Sync is enabled but not taken affect error

Cesar Gomez 0

Attempting to sync an AD DS to an active O365 admin account with licensed accounts. I am running a custom Microsoft Entra Connect Sync to test a Test OU with a Test User, I have the Test User also licensed and added in O365. I have current employees setup this way and wanted to test the sync to see how the Test accounts are affected.

When configuring I receive the attached error. I read that it will take up to 72 hours to resolve itself in Microsoft documentation, but wanted to confirm if anyone else had this issue and how it was resolved.

Thank you for your time,

Cesar

Andy David - MVP 151K Reputation points MVP

2024-12-12T12:09:58.79+00:00

What error is this?
akinbade abiola 21,040 Reputation points

2024-12-12T13:16:44.45+00:00

Hello Cesar Gomez, you may have missed posting the screeshot
Cesar Gomez 0 Reputation points

2024-12-12T17:02:38.7833333+00:00

Screenshot 2024-12-12 at 2.48.31 AM.png

I did miss the screenshot. Please see the screnshot.

Thank you,

Cesar
Andy David - MVP 151K Reputation points MVP

2024-12-12T17:06:57.5+00:00

Anything in the log referenced that could help?
Cesar Gomez 0 Reputation points

2024-12-12T17:34:23.6933333+00:00

trace-20241212-092522.log

Thank you Andy. Please see the log attached.
Andy David - MVP 151K Reputation points MVP

2024-12-12T19:20:27.91+00:00

When did you setup this Azure tenant initially?
Cesar Gomez 0 Reputation points

2024-12-14T08:05:22.09+00:00

Tenant was created back in 2018. Network was acquired and attempted to create a hybrid sync between on-premise AD and Entra AD w/active licensed accounts. Same domains on both end.
Akhilesh Vallamkonda 10,860 Reputation points Microsoft Vendor

2024-12-17T12:24:56.6266667+00:00

Hi @Cesar Gomez
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Akhilesh Vallamkonda 10,860 Reputation points Microsoft Vendor

2024-12-18T08:22:11.6833333+00:00

Hi @Cesar Gomez We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will tr

1 answer

Akhilesh Vallamkonda 10,860 Reputation points Microsoft Vendor

2024-12-16T10:13:12.02+00:00

Hi @Cesar Gomez
Thank you for reaching Microsoft Q&A forum!
Yes, you are correct if directory synchronization isn't completely activated or deactivated. It may take up to 72 hours for activation or deactivation to finish.
The other side, I would like to know is your issue is fixed by itself, if not please let us know what the error is you getting.
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Entra Connect Sync Directory Sync is enabled but not taken affect error

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