Run layout doesnt recognize text

louis-philippe redaud 40 Reputation points
2024-12-09T21:08:10.19+00:00

When running layout, it doesn't recognize the 2 values below:

User's image

How to fix this? I tried to resave the file as pdf.
Any workaround?

thanks

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
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  1. navba-MSFT 27,185 Reputation points Microsoft Employee
    2024-12-23T03:42:32.9166667+00:00

    @louis-philippe redaud Apologies for the late reply. I had reached out to the Product Owners and got a reply from them.

    .

    Cause:

    The '2' on the 3rd line is not read and it's likely related to dots in the background. This is recognized as 1: then rejected.

    User's image

    User's image

    .

    Please note that this is not a by-design behavior. Actually it's a quality issue that we need to improve. We are working on some improvements. However, the improvements will take few months as we need to working on model trainings.

    .

    Workaround:

    As for workaround, if you have some way to remove those dots in the background of that row, that will help on the specific case.

    .

    Hope this answers.

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