SSD issues

Question

Hi, this is quite strange. I have a NVME m.2 SSD which is initialised and recognised in windows as D: Games. I was able to write files to it, but I am no longer able to.

Not too sure what happened here but when I went to troubleshoot it, I opened my windows setting to see the drives and it (disk 2) is not found here. Does this mean that the drive is dying?

Answer 1

Open Disk management by pressing Win + X and selecting it from the menu. Look for your drive, like Disk 2 or D: Games. If it’s not showing up, make sure the SSD is properly seated in its M.2 slot, then restart your PC to see if it reappears. If the drive does show up but has issues, like being unallocated or showing as RAW, it could be a sign of filesystem corruption. You might need to recover your data if necessary.

Answer 2

Hi zhiyang，

Thanks for your post. Before we move onto the software fixes, you might want to check if any hardware issues may be causing the SSD to not show up in your device. 

• Check if the SSD is mounted correctly on the expansion slot
• Check for damaged connectors, ports and cables
• Check if the port you are connecting to supports the interface of the SSD
• Check if the motherboard supports the type of SSD you are installing
• Check if the SSD functions properly by connecting it to another device

If you have confirmed that the SSD is a DOA (dead-on-arrival) product, you may need to exchange or RMA (Return Merchandise Authorisation) for a working one.

After making sure that the issue is not related to the hardware, we’ll be looking at the software side. Here, we’ll try solutions that aim to detect the SSD and repair/reinstall their software components.

You can refer to the following article for the detailed troubleshooting steps.

Reference, https://www.technewstoday.com/fix-ssd-not-showing-up-in-disk-management/#:~:text=Rescan%20Disks%201%20Press%20the%20Windows%20key%20%2B,should%20now%20be%20shown%20in%20the%20Disk%20Management

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hope this helps.

Best Regards,

Ian Xue

---

If the Answer is helpful, please click "Accept Answer" and upvote it.