cannot mount File Storage on Redhat 8 VM

Mostafa 20

Hello

I got this message when trying to mount Azure File storage on Redhat 8 VM

mount -vvv -t nfs

Keshavulu Dasari 2,420 Reputation points Microsoft Vendor

2024-11-29T23:43:06.8566667+00:00

Hi Mostafa ,
Welcome to Microsoft Q&A Forum, thank you for posting your query here!
I have seen that your original poster question has been made changes, if you have any questions, please post in comments, to mount an Azure File Storage using NFS on a Red Hat 8 VM. I suggest few steps you can take to troubleshoot the issue.
Verify NFS Support: Ensure that your Azure File Storage is configured to support NFS. Azure Files supports both SMB and NFS, but the configuration might differ.
Install NFS Utilities: Make sure the necessary NFS utilities are installed on your Red Hat 8 VM. You can install them using:
Check Network Configuration: Ensure that your VM has network access to the Azure File Storage. This might involve configuring virtual network (VNet) and firewall rules.
Mount Command: Use the correct mount command. For NFS, it might look something like this:
Permissions: Ensure that the directory where you are mounting the file share has the correct permissions:
Logs and Errors: Check the detailed logs for more information on the error. You can use the -vvv option with the mount command to get verbose output:
For more information:
https://learn.microsoft.com/en-us/troubleshoot/azure/azure-storage/files/connectivity/files-troubleshoot-smb-connectivity?tabs=windows
https://learn.microsoft.com/en-us/azure/storage/files/storage-how-to-use-files-linux?tabs=Ubuntu%2Csmb311

If you are still facing issues, please provide some screenshots and details in the "comments" and I would be happy to help you,
Keshavulu Dasari 2,420 Reputation points Microsoft Vendor

2024-12-02T01:34:25.02+00:00

Hi Mostafa ,
Checking in to see if the response helped. If you are still facing issues, please provide some screenshots and details in the "comments" and I would be happy to help you.
Mostafa 20 Reputation points

2024-12-02T12:57:14.3533333+00:00

Hi @Keshavulu Dasari thank you for your update , yes I still have issue with File storage mount mount.nfs: timeout set for Mon Dec 2 12:47:54 2024

mount.nfs: trying text-based options 'vers=4,sec=sys,nconnect=4,vers=4.1,addr=20.60.243.38,clientaddr=<client IP>'

mount.nfs: mount(2): Connection timed out

mount.nfs: trying text-based options 'vers=4,sec=sys,nconnect=4,vers=4.1,addr=20.60.243.240,clientaddr=<client IP>'

mount.nfs: mount(2): Input/output error

mount.nfs: mount system call failed

and connection to port 2049 seems ok

nc -v -z <file storage FQDN> 2049

Ncat: Version 7.70 ( https://nmap.org/ncat )

Ncat: Connected to 20.60.242.208:2049.

Ncat: 0 bytes sent, 0 bytes received in 0.03 seconds.

could you help please with this issue

Thank you
Mostafa 20 Reputation points

2024-12-02T13:22:30.72+00:00

Hi @Keshavulu Dasari Thank you for your update

mount -vvv -t nfs <file storage name>.file.core.windows.net:/<file storage name>/share /repo -o vers=4,minorversion=1,sec=sys,nconnect=4

mount.nfs: timeout set for Mon Dec 2 13:14:54 2024

mount.nfs: trying text-based options 'vers=4,sec=sys,nconnect=4,vers=4.1,addr=20.60.243.240,clientaddr=<client ip>'

mount.nfs: mount(2): Connection timed out

mount.nfs: trying text-based options 'vers=4,sec=sys,nconnect=4,vers=4.1,addr=20.60.242.208,clientaddr=<client ip>'

mount.nfs: mount(2): Input/output error

mount.nfs: mount system call failed
Mostafa 20 Reputation points

2024-12-02T13:25:03.0533333+00:00

the connection to port 2049 on File storage seems ok

nc -v -z <file storage name>.file.core.windows.net 2049

Ncat: Version 7.70 ( https://nmap.org/ncat )

Ncat: Connected to 20.60.242.208:2049.

Ncat: 0 bytes sent, 0 bytes received in 0.05 seconds.

but still getting during the File storage mount

any suggestion please to fix this issue

Thank you
deherman-MSFT 37,831 Reputation points Microsoft Employee

2024-12-02T23:14:47.1266667+00:00

@Mostafa How are you connecting to the NFS file share is this from a VM, on premise machine, or over the internet? The most common issue is Request originates from a client in an untrusted network/untrusted IP. Can you double check your configuration and make sure you are connecting over a supported network?
Mostafa 20 Reputation points

2024-12-03T11:01:29.3366667+00:00

Hi @deherman-MSFT

thank you for your update

I'm connecting from a VM directly to NFS server ,

the port 2049 is opened from the VM to NFS share server

Please anything else that can be checked ?

Thank you
Mostafa 20 Reputation points

2024-12-03T11:05:45.7133333+00:00

Hi @deherman-MSFT

Thank you for your update

I'm connecting to NFS from a VM , the port 2049 is opened from the VM to NFS share server

Please is there anything else I can check ?

Thank you

2 answers

Giovanna Moreira 0 Reputation points Microsoft Employee

2024-12-03T11:40:08.9233333+00:00

Hello Mostafa,
I hope you're doing well.

Thank you for replying to us. As per my understanding, you are trying to mount an NFS file share in a RHEL machine.

Please, confirm if you have created a NFS file share. It is only available for premium storage accounts:

Also, you need to specify the protocol while creating the file share:

For reference:

https://learn.microsoft.com/en-us/azure/storage/files/storage-files-how-to-mount-nfs-shares

https://learn.microsoft.com/en-us/azure/storage/files/storage-files-quick-create-use-linux

Alternatively, you may mount a SMB File Share in Linux as well: https://learn.microsoft.com/en-us/azure/storage/files/storage-how-to-use-files-linux?tabs=RHEL%2Csmb311.

Please, let us know if you have further questions.

Best regards,

Giovanna
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Mostafa 20 Reputation points

2024-12-03T14:00:14.9966667+00:00

Hello Giovanna,

Thank you for your update

Yes the NFS file shared already , it is available on portal

I followed steps from this link :

https://learn.microsoft.com/en-us/azure/storage/files/storage-files-how-to-mount-nfs-shares

from my Redhat virtual machines, I can ping port 2049 via nc command of the NFS share But I don't know why I can't mount it .

Please how can this issue be further investigated?

Thank you

deherman-MSFT 37,831 Reputation points Microsoft Employee

2024-12-11T20:12:43.4333333+00:00

@Mostafa
If you still have questions, please let us know in the "comments" and we would be happy to help you. Comment is the fastest way of notifying the experts.

If the answer has been helpful, we appreciate hearing from you and would love to help others who may have the same question. Accepting answers helps increase visibility of this question for other members of the Microsoft Q&A community.

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deherman-MSFT 37,831 Reputation points Microsoft Employee

2024-12-10T19:08:10.0266667+00:00
@Mostafa

Since you are accessing the Azure Files NFS from Red Hat VM you will need to access via Private Endpoint.

If you want to access shares from on-premises, then you must set up a VPN or ExpressRoute in addition to a private endpoint. Requests that don't originate from the following sources will be rejected:

A private endpoint

Azure VPN Gateway

Point-to-site (P2S) VPN

Site-to-Site

ExpressRoute

A restricted public endpoint

Please follow the steps outlined in Set up a private endpoint or service endpoint. If you are still facings issues please test from a different VM, like Ubuntu or RHEL 9 to see if the issues is vm related.

If you still have questions, please let us know in the "comments" and we would be happy to help you. Comment is the fastest way of notifying the experts.

If the answer has been helpful, we appreciate hearing from you and would love to help others who may have the same question. Accepting answers helps increase visibility of this question for other members of the Microsoft Q&A community.

Thank you for helping to improve Microsoft Q&A!
Please sign in to rate this answer.

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cannot mount File Storage on Redhat 8 VM

mount -vvv -t nfs

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