Getting error response (500) for custom search API

NewDeveloper 0 Reputation points
2024-11-22T15:17:51.86+00:00

Hi,

I just set up my custom search API and was testing it and am now getting a status 500 error message. I went for the $200 free credit and the S1 tier and haven't made many requests. What is going wrong and will this be an ongoing issue?

The error message:
Error performing Bing search: {

_type: 'ErrorResponse',

errors: [

*{*

  *code: 'ServerError',*

  *subCode: 'UnexpectedError',*

  *message: 'Service temporarily unavailable. Please check back later.',*

  *moreDetails: '[Federation Error] TraceID="67409f5fa4f54adf8389c43f2fc4210f"  Error: Error in AtlaFederation'*

*}*

]

}

Error in BingSearch: Request failed with status code 500

Bing Custom Search
Bing Custom Search
An easy-to-use, ad-free, commercial-grade search tool that lets you deliver the results you want.
93 questions
{count} votes

1 answer

Sort by: Most helpful
  1. romungi-MSFT 48,221 Reputation points Microsoft Employee
    2024-11-25T06:59:17.1466667+00:00

    @NewDeveloper I have checked my custom search instance from custom search portal and it seems like the search works as expected. See screen shot below:

    User's image

    Are you using a website that needs authentication in the list of active websites?

    If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.