MS Teams Mobile-App crashes on iOS 18.1 after Add-In opening

Philipp Neuberg 0

Hello,

we developed a Microsoft Teams Messaging Extension for Teams, the app is added public and published already. It is working fine on Windows MS Teams and Android MS Teams.
Only issue is for iOS, after opening the Add-in in a Chat the app is fully crashing.

Other Add-ins seems to to still work fine, and the Add-in still works fine on other devices.
Checking the Logs in Azure Application Insights and also after redirecting them locally didnt helped. The opening dont even sends a API Request to the /api/messages endoint, there is no error, not even any verbose logs.

We are not capable of reproducing the iOS envoirment and log the apps logs to see more details.

We developed the Plugin and our customers are already using it normally, well except our iPhone based Customers.

Thank you for your support.

Prasad-MSFT 7,511 Reputation points Microsoft Vendor

2024-11-07T05:24:31.52+00:00

@Philipp Neuberg Thank you for your inquiry! If possible, could you please test your app on different iOS devices and versions to see if the issue is specific to iOS 18.1 or if it occurs on other versions as well?
Robin Sheng-MSFT 4,825 Reputation points Microsoft Vendor

2024-11-12T06:48:13.38+00:00

Hi, It has been a while, how is everything going? If you have any update about this issue, please feel free to post back.

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MS Teams Mobile-App crashes on iOS 18.1 after Add-In opening

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