Installment of Microsoft Office fail error 0x80073CF9

Question

Greetings to whoever is reading this,

I have been dealing with this issue on my Windows 11, 64-bit laptop for about a month now and I still have not found a proper solution. My Microsoft office suddenly stopped working to the point of me not even being able to open it so I thought that uninstalling it and reinstalling it back again might be a good way to deal with this matter. However, the problem is that I cannot install the program back on my laptop now. I have tried many things and have pasted a couple of different installation commands onto my Windows Powershell that were recommended by some official Microsoft web articles as well as other people but nothing seems to work. The last error message I saw when I tried entering a command led me to an official Microsoft website where I was able to identify my specific error among others in the list. This is the error that I am having:

0x80073CF9ERROR_INSTALL_FAILED0x80073CF9Package install failed. Contact the software vendor. For more information, check the AppXDeployment-Server event log.ERROR_INSTALL_FAILED0x80073CF9Package install failed. Contact the software vendor. For more information, check the AppXDeployment-Server event log.Please help me out so I can finally have the Microsoft Store app back on my PC and get to play Minecraft again. >_<

Thank you in advance.

Yours truly,

Dimitar Marinov

Answer 1

Hi,

Thank you for posting in Microsoft Q&A forum.

May we know how many clients are facing this issue? How do you install Microsoft Office, through Intune / Configuration Manager or manually install it?

Thanks for your time. Have a nice day!

Best regards,

Simon

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Answer 2

Hello,

I understand the frustration you’re experiencing with Microsoft Office installation issues on your Windows 11 laptop. Let’s troubleshoot this together. Here are some steps you can take to resolve the problem:

Check for Pending Windows Updates:

Before reinstalling Office, ensure that your Windows 11 system is up to date.

Go to Settings > Windows Update and check for any pending updates. Install them if available.

Uninstall Existing Office Versions:

If you’ve already tried installing Office and encountered license or subscription prompts, consider uninstalling all existing copies of Office on your computer.

Restart your laptop and then try installing Office again from the MyAccount site.

Use the Easy Fix Tool:

If the issue persists, you can use the Easy Fix Tool provided by Microsoft to completely uninstall Office.

After the uninstallation is complete, attempt to reinstall Office.

Check for Specific Error Messages:

You mentioned identifying a specific error message. Could you share the exact error code or message you encountered during installation? This will help narrow down the troubleshooting steps.

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Remember that patience is key during troubleshooting. If you encounter any specific error messages, feel free to share them, and we’ll continue to assist you.

Best Regards

bella322