Cannot open files on Viva Connections site with the new Teams version

Question

We updated all computers to the new version of Teams. We have an internal Viva Connections SharePoint site with all kinds of documents. After the upgrade, no one can open files from that site. If you pop it out into a browser, then they can open the files.

Anyone else notice this behavior?

I have tried clearing all of the Team cache.

Thanks

Answer 1

Hi @Andrew J. Martin

If clearing the cache doesn't resolve the issue, try using Viva Connections in the Teams web client.

After our investigation, this may be a temporary issue caused by New Teams. Please use the Teams web client while the issue is resolved.

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