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Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,906 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 12%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
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Hi @Dana - Alina Băetu ,
Can you successfully log in on the web? If so, the issue may be related to your client, try the following troubleshooting:
- In windows Settings > Accounts > Access work or school, remove the account and add it again and then log in to check the result.
- Update your Office to the latest version. Open any office application, click File > Office Account > Update Options > Update Now.
- Delete the old profile and create a new profile: go to Control Panel > Mail > Show Profiles, delete the old profile and create a new profile, set it as default profile, then re-add your account.
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