How to Unlock Drive using the Bitlocker Recovery Key

Question

Hi,

I mistakenly locked my drive E & D with the bitlocker encryption. I have the recovery keys for the disks but when i try to unlock using the keys it doesn't work out. Kindly I request for your help to unlock them since the disks have important information which will cost me if it gets lost.

the recovery keys i have for each of the disks are as follows;

Disk D:14072D22-7F18-4A8B-B932-33E69B15DAFB

Disk E: DA4DC9B0-568D-49D4-BD26-EEB0550EADF6

Kindly humbly request for your help.

Thank you,

Regards,

Winfred.

Answer 1

Hello

I’m sorry to hear that you’re having trouble unlocking your drives with BitLocker. There could be several reasons why the recovery keys are not working. Here are some possible solutions that you can try:

Double-check the recovery keys: Make sure that you have entered the correct recovery key for the corresponding drive. The recovery key is a 48-digit number, not a GUID like the ones you provided.

Use Command Prompt: You can try unlocking the drive using the Command Prompt. Open Command Prompt as an administrator and type one of the following commands: manage-bde -unlock X: -Password or manage-bde -unlock X: -RecoveryPassword. Remember to replace the letter “X” with the drive letter of the BitLocker encrypted drive.

Check for file system errors: If the encrypted drive has become corrupted or damaged, it may prevent BitLocker from accepting the recovery key. You can try checking and repairing file system errors on the BitLocker encrypted drive.

Try unlocking on another computer: You can also try unlocking the drive on another computer to see if it works.

If none of these solutions work, you may need to seek professional help to recover your data.