Installation ID cannot be verified via phone call to center

Wojtek Polnik 0

I've installed win server 2019 evaluation edition in offline machine. And forgot to activate it in 10 days.

It started to shut down after 1h.

Wanted to activate it.

When I call the phone activation center it tells me that my installation ID could not be verified.

Who can I reach? How to resolve it ?

Shahrukh Alam 0 Reputation points

2023-08-05T12:54:25.3833333+00:00
If you are facing issues with activating Windows Server 2019 Evaluation Edition, there are a few steps you can take to resolve the problem:

Check Internet Connection: Ensure that the offline machine has a stable internet connection. Sometimes, activation issues can occur if the machine is unable to connect to the activation servers.

Verify Installation ID: Double-check the installation ID you are entering during the phone activation process. Make sure it is entered correctly, as even a small typo can cause the verification to fail.

Contact Microsoft Support: If you continue to face issues with activation, you can contact Microsoft Support for assistance. They can help you troubleshoot the problem and provide guidance on how to resolve it.

Use Different Activation Method: If phone activation is not working, you can try using a different method, such as activating online through the Windows Server Settings or using a Volume Activation Management Tool (VAMT) if you have a Volume Licensing agreement with Microsoft.

Reinstall Windows Server: If all else fails, you may consider reinstalling Windows Server 2019 and activating it within the 10-day grace period.

Keep in mind that the Evaluation Edition of Windows Server is intended for testing and evaluation purposes and is not meant for production use. After the evaluation period expires, the system will enter a reduced functionality mode, and you will need to activate it to regain full functionality.

As activation issues can be specific to your environment, it's best to contact Microsoft Support for personalized assistance and guidance on resolving the activation problem for your specific scenario.

3 answers

Anonymous

2023-08-05T13:10:18.88+00:00

You'll need to at least connect to internet long enough for the activation to complete, then you can disconnect from internet for the remainder of your 180 day evaluation.

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Wojtek Polnik 0 Reputation points

2023-08-06T09:14:07.69+00:00

Do you know if that would work - if I install 2nd instance of this server. Use new installation ID to get confirmation ID and put that in the troubled instance?

Wojtek Polnik 0 Reputation points

2023-08-06T09:21:56.61+00:00

Ie does installation ID must match confirmation ID, the server has no internet access
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Anonymous

2023-08-06T12:38:10.48+00:00

the server has no internet access

Then the evaluation is going to end in 10 days, there's no other way.

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Installation ID cannot be verified via phone call to center

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