Microsoft Edge displays incorrect page size

Harish Desai 25 Reputation points
2023-05-01T18:23:45.0133333+00:00

Edge: Version 112.0.1722.64 (Official build) (64-bit)

I have letter sized pdf file, when viewing it in Edge the page size in Settings --> View Document Properties it shows Page size: 11.33 × 14.67 in (portrait)

The same pdf file in Adobe Acrobat Reader, Chrome (Version 112.0.5615.138 (Official Build) (64-bit)) shows

Page size: 8.50 × 11.00 in (portrait)
Microsoft Edge
Microsoft Edge
A Microsoft cross-platform web browser that provides privacy, learning, and accessibility tools.
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Accepted answer
  1. Yu Zhou-MSFT 14,751 Reputation points Microsoft Vendor
    2023-05-02T07:24:56.7066667+00:00

    Hi @Harish Desai

    I can reproduce this in Edge. I open several pdf files in Edge and they all show "Page size: 11.33 × 14.67 in (portrait)". I think that's by design in Edge pdf reader. You can provide feedback about this by pressing Alt+Shift+I in Edge or through the Microsoft Edge Insider forum.


    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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    Regards,

    Yu Zhou

    1 person found this answer helpful.

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  1. Jone Jones 0 Reputation points
    2025-02-23T22:21:44.9566667+00:00

    This issue can occur due to several reasons, such as incorrect viewport settings, cached data, or CSS rendering issues. I recently worked with a client who faced a similar problem, and after investigating, we discovered it was caused by a combination of outdated CSS and missing viewport meta tags. Here’s how we resolved it:

    Clear the Browser Cache: Sometimes, cached data can cause rendering issues. Go to Settings > Privacy & Security > Clear Browsing Data.

    Check the Viewport Meta Tag: Ensure your site has the correct viewport meta tag in the <head> section:

    html

    Copy

    <
    

    Run HTML

    Use Developer Tools: Press F12 to open Developer Tools in Microsoft Edge. Inspect the page elements to identify any CSS issues.

    In my client’s case, we also optimized their CSS to ensure it was compatible with modern browsers. If you’re facing similar issues, I’ve compiled a detailed guide on troubleshooting browser rendering problems that you might find helpful: check this guide.*


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