We're unable to validate your phone number

Question

Hi im from morocco and while creating a new account at portal.azure.com When I'm trying to get verification code to verify phone number. when I click on Send Text or Call me, I get an error on new page "We’re unable to validate your phone number".

Please find a solution as soon as possible

Answer 1

Hello Amin

I'm sorry to hear that you're having trouble validating your phone number in Azure. Here are a few steps that you can follow to resolve the issue:

1. Check phone number format: Make sure that the phone number is entered in the correct format, including the country code.
2. Check for typos: Verify that there are no typos in the phone number.
3. Verify the phone number: Make sure that the phone number you provided is valid and that you have access to the phone.
4. Check for any blockages: Verify that your phone number is not blocked by your service provider or blocked by any third-party services.
5. Try a different phone number: If the previous steps do not resolve the issue, try using a different phone number to validate your account.
6. Contact Azure support: If you are still unable to validate your phone number, you can contact Microsoft Azure support for further assistance.

I hope this information helps you resolve the issue with validating your phone number in Azure.

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