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Contract entity messages and methods

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Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2016, Dynamics CRM Online

A contract is an agreement to provide customer service support during specified coverage dates or for a specified number of cases or length of time. When customers contact customer service, the level of support they receive is determined by their contract.

The schema name for this entity is Contract. To view the entity metadata for your organization, install the Metadata Browser solution described in Browse the metadata for your organization. You can also view the metadata for an uncustomized organization in the Excel file called EntityMetadata.xlsx included in the top-level folder of the SDK download.

The following table describes the messages for this entity, which you use with the IOrganizationService.Execute method.

Message

Description

AssignRequest

Assigns a contract to another user or team.

CancelContractRequest

Cancels a contract.

CloneContractRequest

Copies a contract.

CreateRequest

Creates a contract. You can also call the IOrganizationService.Create method.

DeleteRequest

Deletes a contract. You can also call the IOrganizationService.Delete method.

GrantAccessRequest

Shares a contract with another security principal (user or team).

ModifyAccessRequest

Changes the access rights for a contract previously shared with another security principal (user or team).

RenewContractRequest

Renews a contract.

RetrieveRequest

Retrieves a contract. You can also call the IOrganizationService.Retrieve method.

RetrieveMultipleRequest

Retrieves a collection of contracts. You can also call the IOrganizationService.RetrieveMultiple method.

RetrievePrincipalAccessRequest

Retrieves the access the specified security principal (user or team) has to a contract.

RetrieveSharedPrincipalsAndAccessRequest

Retrieves the security principals (users or teams) that have access to a contract, together with their access rights to the contract.

RevokeAccessRequest

Removes all access to a contract for the specified security principal (user or team).

RollupRequest

Rolls up or retrieves all the contracts related to the specified account or contact.

SetStateRequest

Sets the state of a contract. If you are using early bound types, use the ContractState enumeration to set the possible states. To view the entity metadata for your organization, install the Metadata Browser solution described in Browse the metadata for your organization. You can also view the metadata for an uncustomized organization in the Excel file called EntityMetadata.xlsx included in the top-level folder of the SDK download. 

UpdateRequest

Updates a contract. You can also call the IOrganizationService.Update method.

See Also

Contract entities
ContractDetail (contract line) entity messages and methods
Sample: Manage contracts
Privileges by entity

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