Using Power Automate for Field Service workflow

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for	Public preview	Early access	General availability
Users by admins, makers, or analysts	Oct 14, 2020	-	-

Business value

With tight integration between Power Automate and Field Service, businesses can more easily and quickly use flows to improve process automation.

Feature details

Existing workflows, such as agreement process maintenance, are being migrated to use Power Automate flows with the added benefit of solving for scenarios such as change of record ownership. Flows are designed to allow change of ownership while avoiding service disruption for customers.

Note

This feature is available in Unified Interface only.