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Technician time tracking on Dynamics 365 Field Service mobile app

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Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview Early access General availability
Users, automatically - Aug 3, 2020 Oct 1, 2020

Business value

Capturing time in an easily viewable and editable format within Dynamics 365 Field Service is needed by many Field Service organizations to accurately record cost and revenue. Customers can now track technician time in the Dynamics 365 Field Service mobile app built on Power Apps.

Feature details

This work brings the same critical time entry functionality that is available in Field Service Mobile to the Dynamics 365 Field Service mobile app built on Power Apps. Field Service will support:

  • Automatic time capture for work orders based on booking timestamps.
  • Manual time capture.
  • Custom time capture mechanisms unique to specific business processes or needs.

This feature enables organizations to drive more accurate technician time capture, whether online or offline, improving accounting practices and profit-loss calculations.

Note

This feature is available in Unified Interface only.