Request a refund for a Microsoft AI Cloud Partner Program benefit
Appropriate roles: Microsoft AI Cloud Partner Program partner admin | Account admin
Note
The Microsoft Partner Network is now called the Microsoft AI Cloud Partner Program.
If you want to cancel your purchase, raise a support ticket. This article lists the criteria you must meet when you request a refund for a Microsoft AI Cloud Partner Program benefit.
Criteria for a refund
When you request a refund for a Microsoft AI Cloud Partner Program benefit (Action Pack, Solutions Partner, Legacy Gold/Silver benefits) that you've purchased, your request must meet the following criteria:
- The purchase was made within the last 30 days.
- No benefits were activated/used.
- Product keys weren't viewed (even if they weren't activated).
Tax refunds, for tax exempt partners, are available for one year.
For an overview of Microsoft AI Cloud Partner Program rules and benefits, download the Microsoft AI Cloud Partner Program Guide. (The guide downloads to your device automatically when you select the link.)