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Overview of Product Terms Data Residency

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Microsoft Privacy and Security product terms included with Microsoft's Cloud product terms provides data residency commitment with the following scope:

  1. Online Services: Exchange Online, SharePoint, OneDrive, Microsoft Teams (as of November 1, 2022) and Microsoft 365 Copilot (as of March 1, 2024).
  2. Commitments period: The length of the customers contract with Microsoft. Typically, this is 1-3 years.
  3. Country/regions included: Australia, Brazil, Canada, France, Germany, India, Japan, Norway, Qatar, South Africa, South Korea, Sweden, Switzerland, the United Kingdom, the United Arab Emirates, United States and the European Union.

The language at time of writing this article is:

  • Office 365 Services If Customer provisions its tenant in Australia, Brazil, Canada, the European Union, France, Germany, India, Japan, Norway, Qatar, South Africa, South Korea, Sweden, Switzerland, the United Kingdom, the United Arab Emirates, or the United States, Microsoft stores the following Customer Data at rest only within that Geo: (1) Exchange Online mailbox content (e-mail body, calendar entries, and the content of e-mail attachments), (2) SharePoint site content and the files stored within that site, (3) files uploaded to OneDrive, (4) Microsoft Teams chat messages (including private messages, channel messages, meeting messages and images used in chats), and for customers using Microsoft Stream (on SharePoint), meeting recordings, and (5) any stored content of interactions with Microsoft 365 Copilot to the extent not included in the preceding commitments.
  • For current language, refer to the Privacy and Security Product Terms webpage and view the section titled "Location of Customer Data at Rest for Core Online Services."

For more data residency capabilities, refer to the Multi-Geo service and/or the Advanced Data Residency service.

Product Terms Data Residency Migration

When Microsoft's data centers were launched in Australia, Brazil, Canada, the European Union, France, Germany, India, Japan, Norway, Qatar, South Africa, South Korea, Sweden, Switzerland, the United Kingdom, or the United Arab Emirates, it was possible for any Tenant with the appropriate Default Geography to opt in to move their data into the applicable geography. This opt in period was open for six months after the Data Center was operational. Today, the tenant must have a valid subscription to the Advanced Data Residency add-on in order to migrate data into the country data centers.