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Set up certificates for trusted communications with on-premises MDM

Applies to: Configuration Manager (current branch)

Configuration Manager on-premises mobile device management (MDM) requires that you configure the site system roles for trusted communications with managed devices. You need two types of certificates:

  • A web server certificate in IIS on the servers hosting the required site system roles. If one server hosts multiple site system roles, then you only need one certificate for that server. If each role is on a separate server, each server needs a separate certificate.

  • The trusted root certificate of the certificate authority (CA) that issues the web server certificates. Install this root certificate on all devices that need to connect to the site system roles.

For domain-joined devices, if you use Active Directory Certificate Services, it can automatically install these certificates on all devices. For non-domain-joined devices, install the trusted root certificate by some other means.

For bulk-enrolled devices, you can include the certificate in the enrollment package. For user-enrolled devices, you need to add the certificate through email, web download, or some other method.

If you use a public and globally trusted certificate provider to issue the server certificates, you can avoid having to manually install the trusted root certificate on each device. Most devices natively trust these public authorities. This method is a useful alternative for user-enrolled devices, instead of installing the certificate through other means.

Important

There are many ways to set up the certificates for trusted communications between devices and the site system servers for on-premises MDM. The information in this article is an example of one way to do it. This method requires Active Directory Certificate Services, with a certification authority and the certification authority web enrollment role. For more information, see Active Directory Certificate Services.

Publish the CRL

By default, the Active Directory certification authority (CA) uses LDAP-based certificate revocation lists (CRLs). It allows connections to the CRL for domain-joined devices. To allow non-domain-joined devices to trust certificates issued from the CA, add an HTTP-based CRL.

  1. On the server running the certification authority for your site, go to the Start menu, select Administrative Tools, and choose Certification Authority.

  2. In the Certification Authority console, right-click CertificateAuthority, and then select Properties.

  3. In CertificateAuthority properties, switch to the Extensions tab. Make sure that Select extension is set to CRL Distribution Point (CDP).

  4. Select http://<ServerDNSName>/CertEnroll/<CAName><CRLNameSuffix><DeltaCRLAllowed>.crl. Then select the following options:

    • Include in CRLs. Clients use this to find Delta CRL locations.

    • Include in CDP extension of issued certificates.

    • Include in the IDP extension of issued CRLs

  5. Switch to the Exit Module tab. Select Properties, then select Allow certificates to be published to the file system. You'll see a notice to restart Active Directory Certificate Services.

  6. Right-click Revoked Certificates, select All Tasks, and then choose Publish.

  7. In the Publish CRL window, select Delta CRL only, and then select OK to close the window.

Create the certificate template

The CA uses the web server certificate template to issue certificates for the servers hosting the site system roles. These servers will be SSL endpoints for trusted communications between the site system roles and enrolled devices.

  1. Create a domain security group named ConfigMgr MDM servers. Add to the group the computer accounts of the site system servers.

  2. In the Certification Authority console, right-click Certificate Templates, and choose Manage. This action loads the Certificate Templates console.

  3. In the results pane, right-click the entry that displays Web Server in the Template Display Name column, and then select Duplicate Template.

  4. In the Duplicate Template window, select Windows 2003 Server, Enterprise Edition or Windows 2008 Server, Enterprise Edition, and then select OK.

    Tip

    Configuration Manager supports Windows 2008 Server certificate templates, also known as V3 or Cryptography: Next Generation (CNG) certificates. For more information, see CNG v3 certificates overview.

    If your CA runs on Windows Server 2012 or later, this window doesn't show the option for certificate template version. After you duplicate the template, select the version on the Compatibility tab of the template properties.

  5. In the Properties of New Template window, on the General tab, enter a template name. The CA uses this name to generate the web certificates that will be used on Configuration Manager site systems. For example, type ConfigMgr MDM web server.

  6. Switch to the Subject Name tab, and select Build from Active Directory information. For the subject name format, specify DNS name. If User Principal Name (UPN) is selected, disable the option for alternate subject name.

  7. Switch to the Security tab.

    1. Remove the Enroll permission from the Domain Admins and Enterprise Admins security groups.

    2. Select Add, and enter the name of your security group. For example, ConfigMgr MDM servers. Select OK to close the window.

    3. Select the Enroll permission for this group. Don't remove the Read permission.

  8. Select OK to save your changes, and close the Certificate Templates console.

  9. In the Certification Authority console, right-click Certificate Templates, select New, and then choose Certificate Template to Issue.

  10. In the Enable Certificate Templates window, select the new template. For example, ConfigMgr MDM web server. Then select OK to save and close the window.

Request the certificate

This process describes how to request the web server certificate for IIS. Do this process for each site system server that hosts one of the roles for on-premises MDM.

  1. On the site system server that hosts one of the roles, open a command prompt as an administrator. Enter mmc to open an empty Microsoft Management Console.

  2. In the console window, go to the File menu, and select Add/Remove Snap-in.

    1. Choose Certificates from the list of available snap-ins and select Add.

    2. In the Certificates snap-in window, choose Computer account. Select Next, and then select Finish to manage the local computer.

    3. Select OK to exit the Add or Remove Snap-in window.

  3. Expand Certificates (Local Computer), and select the Personal store. Go to the Action menu, select All Tasks, and choose Request New Certificate. This action communicates with Active Directory Certificate Services to create a new certificate using the template you previously created.

    1. In the Certificate Enrollment wizard, on the Before You Begin page, select Next.

    2. On the Select Certificate Enrollment Policy page, select Active Directory Enrollment Policy, and then select Next.

    3. Select your web server certificate template (ConfigMgr MDM Web Server), and then select Enroll.

    4. After it requests the certificate, select Finish.

Each server needs a unique web server certificate. Repeat this process for every server that hosts one of the required site system roles. If one server hosts all the site system roles, you just need to request one web server certificate.

Bind the certificate

The next step is to bind the new certificate to the web server. Follow this process for each server that hosts the enrollment point and enrollment proxy point site system roles. If one server hosts all the site system roles, you only need to do this process once.

Note

You don't have to do this process for the distribution point and device management point site system roles. They automatically receive the required certificate during enrollment.

  1. On the server hosting the enrollment point or enrollment proxy point, go to the Start menu, select Administrative Tools, and choose IIS Manager.

  2. In the list of Connections, select the Default Web Site, and then select Edit Bindings.

    1. In Site Bindings window, select https, and then select Edit.

    2. In the Edit Site Binding window, select the newly enrolled certificate for the SSL certificate. Select OK to save, and then select Close.

  3. In the IIS Manager console, in the list of Connections, select the web server. In the Action panel on the right side, select Restart. This action restarts the web server service.

Export the trusted root certificate

Active Directory Certificate Services automatically installs the required certificate from the CA on all domain-joined devices. To get the certificate that's required for non-domain-joined devices to communicate with the site system roles, export it from the certificate bound to the web server.

  1. In IIS Manager, select the Default Web Site. In the Action panel on the right side, select Bindings.

  2. In the Site Bindings window, select https, and then select Edit.

  3. Select the web server certificate, and select View.

  4. In properties of the web server certificate, switch to the Certification Path tab. Select the root of the certification path, and select View Certificate.

  5. In the properties of the root certificate, switch to the Details tab, and then select Copy to File.

  6. In the Certificate Export Wizard, on the Welcome page, select Next.

  7. Select DER encoded binary X.509 (.CER) as the format, and select Next.

  8. Enter a path and file name to identify this trusted root certificate. For the file name, click Browse..., choose a location to save the certificate file, name the file, and select Next.

  9. Review the settings, and select Finish to export the certificate to file.

Depending upon your certificate authority design, you may need to export additional subordinate CA root certificates. Repeat this process to export the other certificates in the web server certificate's certification path.

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