PhoneCall entity reference
Activity to track a telephone call.
Messages
| Message | SDK class or method |
|---|---|
| Assign | AssignRequest |
| Create | CreateRequest or Create |
| Delete | DeleteRequest or Delete |
| GrantAccess | GrantAccessRequest |
| ModifyAccess | ModifyAccessRequest |
| Retrieve | RetrieveRequest or Retrieve |
| RetrieveMultiple | RetrieveMultipleRequest or RetrieveMultiple |
| RetrievePrincipalAccess | RetrievePrincipalAccessRequest |
| RetrieveSharedPrincipalsAndAccess | RetrieveSharedPrincipalsAndAccessRequest |
| RevokeAccess | RevokeAccessRequest |
| SetState | SetStateRequest |
| Update | UpdateRequest or Update |
Properties
| Property | Value |
|---|---|
| CollectionSchemaName | PhoneCalls |
| DisplayCollectionName | Phone Calls |
| DisplayName | Phone Call |
| EntitySetName | phonecalls |
| IsBPFEntity | False |
| LogicalCollectionName | phonecalls |
| LogicalName | phonecall |
| OwnershipType | UserOwned |
| PrimaryIdAttribute | activityid |
| PrimaryNameAttribute | subject |
| SchemaName | PhoneCall |
Writable attributes
These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.
- ActivityAdditionalParams
- ActivityId
- ActualDurationMinutes
- ActualEnd
- ActualStart
- Category
- Description
- DirectionCode
- from
- ImportSequenceNumber
- IsBilled
- IsWorkflowCreated
- LastOnHoldTime
- LeftVoiceMail
- OverriddenCreatedOn
- OwnerId
- OwnerIdType
- PhoneNumber
- PriorityCode
- ProcessId
- RegardingObjectId
- RegardingObjectTypeCode
- ScheduledEnd
- ScheduledStart
- ServiceId
- SLAId
- SortDate
- StageId
- StateCode
- StatusCode
- Subcategory
- Subject
- SubscriptionId
- TimeZoneRuleVersionNumber
- to
- TransactionCurrencyId
- TraversedPath
- UTCConversionTimeZoneCode
ActivityAdditionalParams
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Additional Parameters |
| Format | TextArea |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | activityadditionalparams |
| MaxLength | 8192 |
| RequiredLevel | None |
| Type | Memo |
ActivityId
| Property | Value |
|---|---|
| Description | Unique identifier of the phone call activity. |
| DisplayName | Phone Call |
| IsValidForForm | False |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | activityid |
| RequiredLevel | SystemRequired |
| Type | Uniqueidentifier |
ActualDurationMinutes
| Property | Value |
|---|---|
| Description | Type the number of minutes spent on the phone call. The duration is used in reporting. |
| DisplayName | Duration |
| Format | Duration |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | actualdurationminutes |
| MaxValue | 2147483647 |
| MinValue | 0 |
| RequiredLevel | None |
| Type | Integer |
ActualEnd
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Enter the actual end date and time of the phone call. By default, it displays the date and time when the activity was completed or canceled, but can be edited to capture the actual duration of the phone call. |
| DisplayName | Actual End |
| Format | DateOnly |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | actualend |
| RequiredLevel | None |
| Type | DateTime |
ActualStart
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Enter the actual start date and time for the phone call. |
| DisplayName | Actual Start |
| Format | DateOnly |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | actualstart |
| RequiredLevel | None |
| Type | DateTime |
Category
| Property | Value |
|---|---|
| Description | Type a category to identify the phone call type, such as lead gathering or customer follow-up, to tie the phone call to a business group or function. |
| DisplayName | Category |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | category |
| MaxLength | 250 |
| RequiredLevel | None |
| Type | String |
Description
| Property | Value |
|---|---|
| Description | Type additional information to describe the phone call, such as the primary message or the products and services discussed. |
| DisplayName | Description |
| Format | Text |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | description |
| MaxLength | 2000 |
| RequiredLevel | None |
| Type | Memo |
DirectionCode
| Property | Value |
|---|---|
| Description | Select the direction of the phone call as incoming or outbound. |
| DisplayName | Direction |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | directioncode |
| RequiredLevel | None |
| Type | Boolean |
DirectionCode Choices/Options
| Value | Label | Description |
|---|---|---|
| 1 | Outgoing | |
| 0 | Incoming |
DefaultValue: 1
from
| Property | Value |
|---|---|
| Description | Enter the account, contact, lead, or user who made the phone call. |
| DisplayName | Call From |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | from |
| RequiredLevel | ApplicationRequired |
| Targets | account,contact,lead,systemuser |
| Type | PartyList |
ImportSequenceNumber
| Property | Value |
|---|---|
| Description | Unique identifier of the data import or data migration that created this record. |
| DisplayName | Import Sequence Number |
| Format | None |
| IsValidForForm | False |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | importsequencenumber |
| MaxValue | 2147483647 |
| MinValue | -2147483648 |
| RequiredLevel | None |
| Type | Integer |
IsBilled
| Property | Value |
|---|---|
| Description | Information which specifies whether the phone call activity was billed as part of resolving a case. |
| DisplayName | Is Billed |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | isbilled |
| RequiredLevel | None |
| Type | Boolean |
IsBilled Choices/Options
| Value | Label | Description |
|---|---|---|
| 1 | Yes | |
| 0 | No |
DefaultValue: 0
IsWorkflowCreated
| Property | Value |
|---|---|
| Description | Indication which specifies if the phone call activity was created by a workflow rule. |
| DisplayName | Is Workflow Created |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | isworkflowcreated |
| RequiredLevel | None |
| Type | Boolean |
IsWorkflowCreated Choices/Options
| Value | Label | Description |
|---|---|---|
| 1 | Yes | |
| 0 | No |
DefaultValue: 0
LastOnHoldTime
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Contains the date and time stamp of the last on hold time. |
| DisplayName | Last On Hold Time |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | lastonholdtime |
| RequiredLevel | None |
| Type | DateTime |
LeftVoiceMail
| Property | Value |
|---|---|
| Description | Select whether a voice mail was left for the person. |
| DisplayName | Left Voice Mail |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | leftvoicemail |
| RequiredLevel | None |
| Type | Boolean |
LeftVoiceMail Choices/Options
| Value | Label | Description |
|---|---|---|
| 1 | Yes | |
| 0 | No |
DefaultValue: 0
OverriddenCreatedOn
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Date and time that the record was migrated. |
| DisplayName | Record Created On |
| Format | DateOnly |
| IsValidForForm | False |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | overriddencreatedon |
| RequiredLevel | None |
| Type | DateTime |
OwnerId
| Property | Value |
|---|---|
| Description | Enter the user or team who is assigned to manage the record. This field is updated every time the record is assigned to a different user. |
| DisplayName | Owner |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | ownerid |
| RequiredLevel | SystemRequired |
| Targets | systemuser,team |
| Type | Owner |
OwnerIdType
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owneridtype |
| RequiredLevel | SystemRequired |
| Type | EntityName |
PhoneNumber
| Property | Value |
|---|---|
| Description | Type the phone number. |
| DisplayName | Phone Number |
| FormatName | Phone |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | phonenumber |
| MaxLength | 200 |
| RequiredLevel | None |
| Type | String |
PriorityCode
| Property | Value |
|---|---|
| Description | Select the priority so that preferred customers or critical issues are handled quickly. |
| DisplayName | Priority |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | prioritycode |
| RequiredLevel | None |
| Type | Picklist |
PriorityCode Choices/Options
| Value | Label | Description |
|---|---|---|
| 0 | Low | |
| 1 | Normal | |
| 2 | High |
ProcessId
| Property | Value |
|---|---|
| Description | Shows the ID of the process. |
| DisplayName | Process |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | processid |
| RequiredLevel | None |
| Type | Uniqueidentifier |
RegardingObjectId
| Property | Value |
|---|---|
| Description | Choose the record that the phone call relates to. |
| DisplayName | Regarding |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | regardingobjectid |
| RequiredLevel | None |
| Targets | account,bookableresourcebooking,bookableresourcebookingheader,bulkoperation,campaign,campaignactivity,contact,contract,entitlement,entitlementtemplate,incident,invoice,knowledgearticle,knowledgebaserecord,lead,msdyn_postalbum,opportunity,quote,salesorder,site |
| Type | Lookup |
RegardingObjectTypeCode
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | regardingobjecttypecode |
| RequiredLevel | None |
| Type | EntityName |
ScheduledEnd
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Enter the expected due date and time. |
| DisplayName | Due |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | scheduledend |
| RequiredLevel | None |
| Type | DateTime |
ScheduledStart
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Enter the expected due date and time. |
| DisplayName | Start Date |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | scheduledstart |
| RequiredLevel | None |
| Type | DateTime |
ServiceId
Added by: Service Solution
| Property | Value |
|---|---|
| Description | Unique identifier for an associated service. |
| DisplayName | Service |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | serviceid |
| RequiredLevel | None |
| Targets | service |
| Type | Lookup |
SLAId
| Property | Value |
|---|---|
| Description | Choose the service level agreement (SLA) that you want to apply to the Phone Call record. |
| DisplayName | SLA |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | slaid |
| RequiredLevel | None |
| Targets | sla |
| Type | Lookup |
SortDate
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Shows the date and time by which the activities are sorted. |
| DisplayName | Sort Date |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | sortdate |
| RequiredLevel | None |
| Type | DateTime |
StageId
| Property | Value |
|---|---|
| Description | Shows the ID of the stage. |
| DisplayName | Process Stage |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | stageid |
| RequiredLevel | None |
| Type | Uniqueidentifier |
StateCode
| Property | Value |
|---|---|
| Description | Shows whether the phone call is open, completed, or canceled. Completed and canceled phone calls are read-only and can't be edited. |
| DisplayName | Activity Status |
| IsValidForCreate | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | statecode |
| RequiredLevel | SystemRequired |
| Type | State |
StateCode Choices/Options
| Value | Label | DefaultStatus | InvariantName |
|---|---|---|---|
| 0 | Open | 1 | Open |
| 1 | Completed | 2 | Completed |
| 2 | Canceled | 3 | Canceled |
StatusCode
| Property | Value |
|---|---|
| Description | Select the phone call's status. |
| DisplayName | Status Reason |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | statuscode |
| RequiredLevel | None |
| Type | Status |
StatusCode Choices/Options
| Value | Label | State |
|---|---|---|
| 1 | Open | 0 |
| 2 | Made | 1 |
| 3 | Canceled | 2 |
| 4 | Received | 1 |
Subcategory
| Property | Value |
|---|---|
| Description | Type a subcategory to identify the phone call type and relate the activity to a specific product, sales region, business group, or other function. |
| DisplayName | Sub-Category |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | subcategory |
| MaxLength | 250 |
| RequiredLevel | None |
| Type | String |
Subject
| Property | Value |
|---|---|
| Description | Type a short description about the objective or primary topic of the phone call. |
| DisplayName | Subject |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | subject |
| MaxLength | 200 |
| RequiredLevel | ApplicationRequired |
| Type | String |
SubscriptionId
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Subscription |
| IsValidForForm | False |
| IsValidForRead | False |
| IsValidForUpdate | False |
| LogicalName | subscriptionid |
| RequiredLevel | None |
| Type | Uniqueidentifier |
TimeZoneRuleVersionNumber
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Time Zone Rule Version Number |
| Format | None |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | timezoneruleversionnumber |
| MaxValue | 2147483647 |
| MinValue | -1 |
| RequiredLevel | None |
| Type | Integer |
to
| Property | Value |
|---|---|
| Description | Enter the account, contact, lead, or user recipients of the phone call. |
| DisplayName | Call To |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | to |
| RequiredLevel | ApplicationRequired |
| Targets | account,contact,lead,systemuser |
| Type | PartyList |
TransactionCurrencyId
| Property | Value |
|---|---|
| Description | Choose the local currency for the record to make sure budgets are reported in the correct currency. |
| DisplayName | Currency |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | transactioncurrencyid |
| RequiredLevel | None |
| Targets | transactioncurrency |
| Type | Lookup |
TraversedPath
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Traversed Path |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | traversedpath |
| MaxLength | 1250 |
| RequiredLevel | None |
| Type | String |
UTCConversionTimeZoneCode
| Property | Value |
|---|---|
| Description | Time zone code that was in use when the record was created. |
| DisplayName | UTC Conversion Time Zone Code |
| Format | None |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | utcconversiontimezonecode |
| MaxValue | 2147483647 |
| MinValue | -1 |
| RequiredLevel | None |
| Type | Integer |
Read-only attributes
These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.
- ActivityTypeCode
- CreatedBy
- CreatedByName
- CreatedByYomiName
- CreatedOn
- CreatedOnBehalfBy
- CreatedOnBehalfByName
- CreatedOnBehalfByYomiName
- ExchangeRate
- IsRegularActivity
- ModifiedBy
- ModifiedByName
- ModifiedByYomiName
- ModifiedOn
- ModifiedOnBehalfBy
- ModifiedOnBehalfByName
- ModifiedOnBehalfByYomiName
- OnHoldTime
- OwnerIdName
- OwnerIdYomiName
- OwningBusinessUnit
- OwningTeam
- OwningUser
- RegardingObjectIdName
- RegardingObjectIdYomiName
- ScheduledDurationMinutes
- ServiceIdName
- SLAInvokedId
- SLAInvokedIdName
- SLAName
- TransactionCurrencyIdName
- VersionNumber
ActivityTypeCode
| Property | Value |
|---|---|
| Description | Shows the type of activity. |
| DisplayName | Activity Type |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | activitytypecode |
| RequiredLevel | SystemRequired |
| Type | EntityName |
CreatedBy
| Property | Value |
|---|---|
| Description | Shows who created the record. |
| DisplayName | Created By |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
CreatedByName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
CreatedByYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdbyyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
CreatedOn
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Shows the date and time when the record was created. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options. |
| DisplayName | Created On |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdon |
| RequiredLevel | None |
| Type | DateTime |
CreatedOnBehalfBy
| Property | Value |
|---|---|
| Description | Shows who created the record on behalf of another user. |
| DisplayName | Created By (Delegate) |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdonbehalfby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
CreatedOnBehalfByName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdonbehalfbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
CreatedOnBehalfByYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdonbehalfbyyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ExchangeRate
| Property | Value |
|---|---|
| Description | Shows the conversion rate of the record's currency. The exchange rate is used to convert all money fields in the record from the local currency to the system's default currency. |
| DisplayName | Exchange Rate |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | exchangerate |
| MaxValue | 100000000000 |
| MinValue | 0.0000000001 |
| Precision | 10 |
| RequiredLevel | None |
| Type | Decimal |
IsRegularActivity
| Property | Value |
|---|---|
| Description | Information regarding whether the activity is a regular activity type or event type. |
| DisplayName | Is Regular Activity |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | isregularactivity |
| RequiredLevel | SystemRequired |
| Type | Boolean |
IsRegularActivity Choices/Options
| Value | Label | Description |
|---|---|---|
| 1 | Yes | |
| 0 | No |
DefaultValue: 0
ModifiedBy
| Property | Value |
|---|---|
| Description | Shows who last updated the record. |
| DisplayName | Modified By |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
ModifiedByName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ModifiedByYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedbyyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ModifiedOn
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Shows the date and time when the record was last updated. The date and time are displayed in the time zone selected in Microsoft Dynamics 365 options. |
| DisplayName | Modified On |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedon |
| RequiredLevel | None |
| Type | DateTime |
ModifiedOnBehalfBy
| Property | Value |
|---|---|
| Description | Shows who last updated the record on behalf of another user. |
| DisplayName | Modified By (Delegate) |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
ModifiedOnBehalfByName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ModifiedOnBehalfByYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfbyyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
OnHoldTime
| Property | Value |
|---|---|
| Description | Shows how long, in minutes, that the record was on hold. |
| DisplayName | On Hold Time (Minutes) |
| Format | None |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | onholdtime |
| MaxValue | 2147483647 |
| MinValue | -2147483648 |
| RequiredLevel | None |
| Type | Integer |
OwnerIdName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owneridname |
| MaxLength | 100 |
| RequiredLevel | SystemRequired |
| Type | String |
OwnerIdYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owneridyominame |
| MaxLength | 100 |
| RequiredLevel | SystemRequired |
| Type | String |
OwningBusinessUnit
| Property | Value |
|---|---|
| Description | Unique identifier of the business unit that owns the phone call activity. |
| DisplayName | Owning Business Unit |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owningbusinessunit |
| RequiredLevel | None |
| Targets | businessunit |
| Type | Lookup |
OwningTeam
| Property | Value |
|---|---|
| Description | Unique identifier of the team that owns the phone call activity. |
| DisplayName | Owning Team |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owningteam |
| RequiredLevel | None |
| Targets | team |
| Type | Lookup |
OwningUser
| Property | Value |
|---|---|
| Description | Unique identifier of the user that owns the phone call activity. |
| DisplayName | Owning User |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owninguser |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
RegardingObjectIdName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | regardingobjectidname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
RegardingObjectIdYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | regardingobjectidyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ScheduledDurationMinutes
| Property | Value |
|---|---|
| Description | Scheduled duration of the phone call activity, specified in minutes. |
| DisplayName | Scheduled Duration |
| Format | Duration |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | scheduleddurationminutes |
| MaxValue | 2147483647 |
| MinValue | 0 |
| RequiredLevel | None |
| Type | Integer |
ServiceIdName
Added by: Service Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | serviceidname |
| MaxLength | 160 |
| RequiredLevel | None |
| Type | String |
SLAInvokedId
| Property | Value |
|---|---|
| Description | Last SLA that was applied to this Phone Call. This field is for internal use only. |
| DisplayName | Last SLA applied |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | slainvokedid |
| RequiredLevel | None |
| Targets | sla |
| Type | Lookup |
SLAInvokedIdName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | slainvokedidname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
SLAName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | slaname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
TransactionCurrencyIdName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | transactioncurrencyidname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
VersionNumber
| Property | Value |
|---|---|
| Description | Version number of the phone call activity. |
| DisplayName | Version Number |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | versionnumber |
| MaxValue | 9223372036854775807 |
| MinValue | -9223372036854775808 |
| RequiredLevel | None |
| Type | BigInt |
One-To-Many Relationships
Listed by SchemaName.
- phonecall_campaignresponse
- phonecall_PostFollows
- PhoneCall_AsyncOperations
- phonecall_connections2
- PhoneCall_SyncErrors
- PhoneCall_ProcessSessions
- PhoneCall_DuplicateMatchingRecord
- slakpiinstance_phonecall
- PhoneCall_DuplicateBaseRecord
- PhoneCall_Annotation
- phonecall_actioncard
- phonecall_connections1
- PhoneCall_BulkDeleteFailures
- phonecall_activity_parties
- PhoneCall_QueueItem
- phonecall_principalobjectattributeaccess
phonecall_campaignresponse
Added by: Marketing Solution
Same as the phonecall_campaignresponse many-to-one relationship for the campaignresponse entity.
| Property | Value |
|---|---|
| ReferencingEntity | campaignresponse |
| ReferencingAttribute | originatingactivityid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | phonecall_campaignresponse |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
phonecall_PostFollows
Same as the phonecall_PostFollows many-to-one relationship for the postfollow entity.
| Property | Value |
|---|---|
| ReferencingEntity | postfollow |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | False |
| ReferencedEntityNavigationPropertyName | phonecall_PostFollows |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
PhoneCall_AsyncOperations
Same as the PhoneCall_AsyncOperations many-to-one relationship for the asyncoperation entity.
| Property | Value |
|---|---|
| ReferencingEntity | asyncoperation |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | False |
| ReferencedEntityNavigationPropertyName | PhoneCall_AsyncOperations |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
phonecall_connections2
Same as the phonecall_connections2 many-to-one relationship for the connection entity.
| Property | Value |
|---|---|
| ReferencingEntity | connection |
| ReferencingAttribute | record2id |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | phonecall_connections2 |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: 100 |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
PhoneCall_SyncErrors
Same as the PhoneCall_SyncErrors many-to-one relationship for the syncerror entity.
| Property | Value |
|---|---|
| ReferencingEntity | syncerror |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | PhoneCall_SyncErrors |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: Cascade Reparent: Cascade Share: Cascade Unshare: Cascade |
PhoneCall_ProcessSessions
Same as the PhoneCall_ProcessSessions many-to-one relationship for the processsession entity.
| Property | Value |
|---|---|
| ReferencingEntity | processsession |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | False |
| ReferencedEntityNavigationPropertyName | PhoneCall_ProcessSessions |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: 110 |
| CascadeConfiguration | Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
PhoneCall_DuplicateMatchingRecord
Same as the PhoneCall_DuplicateMatchingRecord many-to-one relationship for the duplicaterecord entity.
| Property | Value |
|---|---|
| ReferencingEntity | duplicaterecord |
| ReferencingAttribute | duplicaterecordid |
| IsHierarchical | False |
| IsCustomizable | False |
| ReferencedEntityNavigationPropertyName | PhoneCall_DuplicateMatchingRecord |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
slakpiinstance_phonecall
Same as the slakpiinstance_phonecall many-to-one relationship for the slakpiinstance entity.
| Property | Value |
|---|---|
| ReferencingEntity | slakpiinstance |
| ReferencingAttribute | regarding |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | slakpiinstance_phonecall |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
PhoneCall_DuplicateBaseRecord
Same as the PhoneCall_DuplicateBaseRecord many-to-one relationship for the duplicaterecord entity.
| Property | Value |
|---|---|
| ReferencingEntity | duplicaterecord |
| ReferencingAttribute | baserecordid |
| IsHierarchical | False |
| IsCustomizable | False |
| ReferencedEntityNavigationPropertyName | PhoneCall_DuplicateBaseRecord |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
PhoneCall_Annotation
Same as the PhoneCall_Annotation many-to-one relationship for the annotation entity.
| Property | Value |
|---|---|
| ReferencingEntity | annotation |
| ReferencingAttribute | objectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | PhoneCall_Annotation |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: Cascade Share: Cascade Unshare: Cascade |
phonecall_actioncard
Same as the phonecall_actioncard many-to-one relationship for the actioncard entity.
| Property | Value |
|---|---|
| ReferencingEntity | actioncard |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | phonecall_actioncard |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: Cascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
phonecall_connections1
Same as the phonecall_connections1 many-to-one relationship for the connection entity.
| Property | Value |
|---|---|
| ReferencingEntity | connection |
| ReferencingAttribute | record1id |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | phonecall_connections1 |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: 100 |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
PhoneCall_BulkDeleteFailures
Same as the PhoneCall_BulkDeleteFailures many-to-one relationship for the bulkdeletefailure entity.
| Property | Value |
|---|---|
| ReferencingEntity | bulkdeletefailure |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | False |
| ReferencedEntityNavigationPropertyName | PhoneCall_BulkDeleteFailures |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
phonecall_activity_parties
Same as the phonecall_activity_parties many-to-one relationship for the activityparty entity.
| Property | Value |
|---|---|
| ReferencingEntity | activityparty |
| ReferencingAttribute | activityid |
| IsHierarchical | False |
| IsCustomizable | False |
| ReferencedEntityNavigationPropertyName | phonecall_activity_parties |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
PhoneCall_QueueItem
Same as the PhoneCall_QueueItem many-to-one relationship for the queueitem entity.
| Property | Value |
|---|---|
| ReferencingEntity | queueitem |
| ReferencingAttribute | objectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | PhoneCall_QueueItem |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
phonecall_principalobjectattributeaccess
Same as the phonecall_principalobjectattributeaccess many-to-one relationship for the principalobjectattributeaccess entity.
| Property | Value |
|---|---|
| ReferencingEntity | principalobjectattributeaccess |
| ReferencingAttribute | objectid |
| IsHierarchical | False |
| IsCustomizable | False |
| ReferencedEntityNavigationPropertyName | phonecall_principalobjectattributeaccess |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
Many-To-One Relationships
Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related entity. Listed by SchemaName.
- Lead_Phonecalls
- bookableresourcebooking_PhoneCalls
- bookableresourcebookingheader_PhoneCalls
- BulkOperation_Phonecall
- Campaign_Phonecalls
- CampaignActivity_Phonecalls
- Contract_Phonecalls
- entitlement_PhoneCalls
- entitlementtemplate_PhoneCalls
- Incident_Phonecalls
- site_PhoneCalls
- service_phonecalls
- Invoice_Phonecalls
- Opportunity_Phonecalls
- Quote_Phonecalls
- SalesOrder_Phonecalls
- msdyn_postalbum_PhoneCalls
- KnowledgeBaseRecord_PhoneCalls
- lk_phonecall_modifiedonbehalfby
- lk_phonecall_createdonbehalfby
- Account_Phonecalls
- lk_phonecall_modifiedby
- Contact_Phonecalls
- manualsla_phonecall
- sla_phonecall
- KnowledgeArticle_Phonecalls
- lk_phonecall_createdby
- processstage_phonecalls
- user_phonecall
- activity_pointer_phonecall
- team_phonecall
- TransactionCurrency_PhoneCall
- business_unit_phone_call_activities
Lead_Phonecalls
Added by: Lead Management Solution
See the Lead_Phonecalls one-to-many relationship for the lead entity.
bookableresourcebooking_PhoneCalls
Added by: Scheduling Solution
See the bookableresourcebooking_PhoneCalls one-to-many relationship for the bookableresourcebooking entity.
bookableresourcebookingheader_PhoneCalls
Added by: Scheduling Solution
See the bookableresourcebookingheader_PhoneCalls one-to-many relationship for the bookableresourcebookingheader entity.
BulkOperation_Phonecall
Added by: Marketing Solution
See the BulkOperation_Phonecall one-to-many relationship for the bulkoperation entity.
Campaign_Phonecalls
Added by: Marketing Solution
See the Campaign_Phonecalls one-to-many relationship for the campaign entity.
CampaignActivity_Phonecalls
Added by: Marketing Solution
See the CampaignActivity_Phonecalls one-to-many relationship for the campaignactivity entity.
Contract_Phonecalls
Added by: Service Solution
See the Contract_Phonecalls one-to-many relationship for the contract entity.
entitlement_PhoneCalls
Added by: Service Solution
See the entitlement_PhoneCalls one-to-many relationship for the entitlement entity.
entitlementtemplate_PhoneCalls
Added by: Service Solution
See the entitlementtemplate_PhoneCalls one-to-many relationship for the entitlementtemplate entity.
Incident_Phonecalls
Added by: Service Solution
See the Incident_Phonecalls one-to-many relationship for the incident entity.
site_PhoneCalls
Added by: Service Solution
See the site_PhoneCalls one-to-many relationship for the site entity.
service_phonecalls
Added by: Service Solution
See the service_phonecalls one-to-many relationship for the service entity.
Invoice_Phonecalls
Added by: Sales Solution
See the Invoice_Phonecalls one-to-many relationship for the invoice entity.
Opportunity_Phonecalls
Added by: Sales Solution
See the Opportunity_Phonecalls one-to-many relationship for the opportunity entity.
Quote_Phonecalls
Added by: Sales Solution
See the Quote_Phonecalls one-to-many relationship for the quote entity.
SalesOrder_Phonecalls
Added by: Sales Solution
See the SalesOrder_Phonecalls one-to-many relationship for the salesorder entity.
msdyn_postalbum_PhoneCalls
Added by: Activity Feeds Solution
See the msdyn_postalbum_PhoneCalls one-to-many relationship for the msdyn_postalbum entity.
KnowledgeBaseRecord_PhoneCalls
See the KnowledgeBaseRecord_PhoneCalls one-to-many relationship for the knowledgebaserecord entity.
lk_phonecall_modifiedonbehalfby
See the lk_phonecall_modifiedonbehalfby one-to-many relationship for the systemuser entity.
lk_phonecall_createdonbehalfby
See the lk_phonecall_createdonbehalfby one-to-many relationship for the systemuser entity.
Account_Phonecalls
See the Account_Phonecalls one-to-many relationship for the account entity.
lk_phonecall_modifiedby
See the lk_phonecall_modifiedby one-to-many relationship for the systemuser entity.
Contact_Phonecalls
See the Contact_Phonecalls one-to-many relationship for the contact entity.
manualsla_phonecall
See the manualsla_phonecall one-to-many relationship for the sla entity.
sla_phonecall
See the sla_phonecall one-to-many relationship for the sla entity.
KnowledgeArticle_Phonecalls
See the KnowledgeArticle_Phonecalls one-to-many relationship for the knowledgearticle entity.
lk_phonecall_createdby
See the lk_phonecall_createdby one-to-many relationship for the systemuser entity.
processstage_phonecalls
See the processstage_phonecalls one-to-many relationship for the processstage entity.
user_phonecall
See the user_phonecall one-to-many relationship for the systemuser entity.
activity_pointer_phonecall
See the activity_pointer_phonecall one-to-many relationship for the activitypointer entity.
team_phonecall
See the team_phonecall one-to-many relationship for the team entity.
TransactionCurrency_PhoneCall
See the TransactionCurrency_PhoneCall one-to-many relationship for the transactioncurrency entity.
business_unit_phone_call_activities
See the business_unit_phone_call_activities one-to-many relationship for the businessunit entity.