Create a channel navigation hierarchy
This article describes how to create a channel navigation hierarchy in Microsoft Dynamics 365 Commerce.
Overview
A channel navigation hierarchy is used to group and organize products into categories so that the products can be browsed online or in point of sale (POS).
Create a channel navigation hierarchy
To create a channel navigation hierarchy, follow these steps.
- In the navigation pane, go to Modules > Retail and commerce > Products and categories > Channel navigation categories.
- On the action pane, select New.
- In the Name box, enter a name.
- In the Description box, enter a description.
- Select Create.
- On the action pane, select New category node to create a root node.
- In the Name box, enter a name.
- In the Description box, enter a description.
- In the Friendly name box, enter a friendly name.
- On the action pane, select Save.
The following image shows an example root node.
Create navigation category nodes
To create any additional navigation category nodes to represent the product categories on the channel, follow these steps.
- In the navigation pane, select the parent node to add a category to.
- On the action pane, select New category node.
- In the Name box, enter a name.
- In the Description box, enter a description.
- In the Friendly name box, enter a friendly name.
- In the Display order box, enter a display order (optional).
- On the action pane, select Save.
Note
To improve client performance, such as POS and eCommerce, it's recommended you don't configure more than 1000 category nodes in a navigation hierarchy. If you configure more than 1000 category nodes for an online channel, you need to build SSK customizations to ensure all category nodes are loaded.
The following image shows an example of a completed channel navigation hierarchy.
Add products to category nodes
To add products to category nodes, follow these steps.
- Select a category node.
- Under Products, select Add.
- Find the new product(s) you want to add using product number or product name, and then select OK.
- On the action pane, select Save.
Note
Adding products to a node inside the channel navigation hierarchy is not sufficient for the products to show up on a selected channel, the products must also be assorted to a channel. For more information on assortments, see Assortment management.
The following image shows an example node with products added.
Add product attribute groups to category nodes
Note
Attribute groups must be created before you can add them to a node inside the channel navigation hierarchy.
To add product an attribute group to a category node, follow these steps.
- Select a category node.
- Under Product attribute group, select Add.
- Find the attribute group(s) you would like to add, and then select OK.
- On the action pane, select Save.
The following image shows a sample node with product attribute groups added.