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IAgentStateService.GetSessionTransferInformation Method (Guid)

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Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2013, Dynamics CRM 2015, Dynamics CRM 2016

Retrieves session information for handling a transferred call.

Namespace:   Microsoft.Uii.AifServices
Assembly:  Microsoft.Uii.AifServices (in Microsoft.Uii.AifServices.dll)

Syntax

ReadOnlyCollection<SessionTransferRecord> GetSessionTransferInformation(
    Guid toAgentId
)

Function GetSessionTransferInformation (
    toAgentId As Guid
) As ReadOnlyCollection(Of SessionTransferRecord)

Parameters

  • toAgentId
    Type: System.Guid

    Specifies the agent ID to whom the call is transferred.

Return Value

Type: System.Collections.ObjectModel.ReadOnlyCollection<SessionTransferRecord>

Type: List
The session information for handling a transferred call.

See Also

IAgentStateService Interface
Microsoft.Uii.AifServices Namespace

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