Get-AzSupportCommunication
Gibt Kommunikationsdetails für ein Supportticket zurück.
Syntax
Get-AzSupportCommunication
[-SubscriptionId <String[]>]
-SupportTicketName <String>
[-Filter <String>]
[-Top <Int32>]
[-DefaultProfile <PSObject>]
[<CommonParameters>] Get-AzSupportCommunication
-Name <String>
-SupportTicketInputObject <ISupportIdentity>
[-DefaultProfile <PSObject>]
[<CommonParameters>] Get-AzSupportCommunication
-Name <String>
[-SubscriptionId <String[]>]
-SupportTicketName <String>
[-DefaultProfile <PSObject>]
[<CommonParameters>] Get-AzSupportCommunication
-InputObject <ISupportIdentity>
[-DefaultProfile <PSObject>]
[<CommonParameters>] Beschreibung
Gibt Kommunikationsdetails für ein Supportticket zurück.
Beispiele
Beispiel 1: Abrufen einer Liste der Kommunikationen für ein Supportticket auf Abonnementebene
Get-AzSupportCommunication -SupportTicketName "3366336e-bc3faf4f-3970e063-e033-441f-8a49-1e6e1b55f05d"
Name Sender Subject CreatedDate
---- ------ ------- -----------
590629b9-44cb-ee11-9079-6045bdef700d support@mail.support.microsoft.com test - TrackingID#2403080040012292 3/9/2024 2:21:58 AM
ee25b14e-8fdd-ee11-904d-0022482a4908 support@mail.support.microsoft.com … 3/8/2024 9:03:35 PMListet alle Kommunikationen (Anlagen, die nicht enthalten sind) für ein Supportticket auf.
Beispiel 2: Abrufen der Kommunikation für ein Supportticket auf Abonnementebene
Get-AzSupportCommunication -SupportTicketName "3366336e-bc3faf4f-3970e063-e033-441f-8a49-1e6e1b55f05d" -Name "590629b9-44cb-ee11-9079-6045bdef700d"Body : <html><head>
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style="word-wrap:break-word"><div class="WordSection1"><p class="MsoNormal"><span
style="font-size:11.0pt">You can close these cases, thanks.</span></p><p
class="MsoNormal"><span style="font-size:11.0pt"> </span></p><p
class="MsoNormal"><b><span style="font-size:10.0pt; font-family:"Segoe
UI",sans-serif; color:#505050">Test User <br></span></b><span
style="font-size:10.0pt; font-family:"Segoe UI",sans-serif; color:#505050">Software
Engineer <br>Azure CXP <br><a href="mailto:test@test.com"><span
style="color:#467886">test@test.com</span></a> <br></span><br><img border="0"
width="115" height="28" id="Picture_x0020_1" src="cid:image001.png@01DA5F27.901D3F10"
data-attachment-id="4ccf9f08-e323-48e6-87a7-8d5d77f7a1fd" alt="Microsoft Logo"
style="width:1.1979in; height:.2916in"></p><p class="MsoNormal"><span
style="font-size:11.0pt"> </span></p><div style="border:none; border-top:solid #E1E1E1
1.0pt; padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif"> Melissa B
<support@mail.support.microsoft.com> <br><b>Sent:</b> Tuesday, February 13, 2024 11:43
AM<br><b>To:</b> Test User <test@test.com>; Microsoft Support
<supportmail@microsoft.com><br><b>Cc:</b> Melissa Bermudez (Tek Experts)
<v-mbermudez@microsoft.com><br><b>Subject:</b> RE: test -
TrackingID#2402130040005151</span></p></div><p
class="MsoNormal"> </p><div><div><div><div><div><div><p class="MsoNormal"><span
style="font-size:11.0pt; font-family:"Calibri",sans-serif">Hi
Jonathan,</span></p></div><div><p class="MsoNormal"><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif"> </span></p></div><div><p
class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif;
color:black">Hope you are having a great day!<br> <br>Thank you for contacting Microsoft
support. My name is Melissa and I will be the Support Engineer working on your ticket
2402130040005151. All my contact information along with my manager can be found in my
signature at the end of this mail. Please do not hesitate to contact me at any point with
questions regarding this ticket.<br> <br>Below are the details including the initial
scope agreement for your issue:<br>As I understand, we are running a test. It is what we will
focus our investigation on and what we will use to determine if we have resolved your issue.
Let me know if there is anything missing or inaccurate.<br> <br>We will consider this
issue resolved when one of the following conditions are met:<br>1.
When we are able to solve our issue.<br>2.
A workaround has been provided that will allow you to solve your business
need.<br>3. It has been clearly identified and/or
shown to you that what you are attempting to do cannot be supported by us.<br>4.
The issue that you are experiencing is by
design.<br> <br>Microsoft works on 'one issue per incident' basis. As per Microsoft an
incident is defined as an issue that cannot be broken down any further. In case you have any
other issue after this, you would have to create a separate incident for it.</span><span
style="font-size:11.0pt; font-family:"Calibri",sans-serif"><br></span> <span
style="font-size:11.0pt; font-family:"Calibri",sans-serif"></span></p></div><div><p
class="MsoNormal"><u><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif">Findings and Next Actions</span></u><span
style="font-size:11.0pt;
font-family:"Calibri",sans-serif">:</span></p></div><div><p class="MsoNormal"><span
style="font-size:11.0pt; font-family:"Calibri",sans-serif"><br><span
style="color:black">Jonathan, we could see that there is another ticket created with the same
Subscription ID you provided, can you help us to confirm if our case is a duplicate of the
next tickets: "2402120040012618" and
"2402120040012009"? </span></span></p></div><div><p class="MsoNormal"><span
style="font-size:11.0pt;
font-family:"Calibri",sans-serif"> </span></p></div><div><p
class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri",sans-serif;
color:black">I still received confirmation, these cases that I told you are duplicates, but
could you confirm that this new case is also duplicate and if I can help you to close all 3,
or is it necessary to keep any of the cases open?</span><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif"><br><br><span style="color:black">In the
meantime, remember that if you need something else or have an additional question, you can
feel free to let me know, and I will be more than happy to assist you.<br> <br>Looking
forward to hearing back from you. Have a wonderful day!<br> <br>My best
regards,</span></span></p></div></div><div><div id="oldsignature"><div><div><p
class="MsoNormal"><strong><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif; color:#4472C4">Melissa
Bermudez</span></strong><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif"><br><span style="color:#7F7F7F">Support
Engineer</span><br><span style="color:#7F7F7F">Azure / Backup and Recovery
Services</span></span><span style="font-size:9.0pt; font-family:"Segoe
UI",sans-serif"><br></span><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif; color:#7F7F7F">Email: </span><span
style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:black"><a
href="mailto:v-mbermudez@microsoft.com">v-mbermudez@microsoft.com</a></span><span
style="font-size:11.0pt; font-family:"Calibri",sans-serif"><br><span
style="color:#7F7F7F">Working Hours: M to F - 7:00 AM to 4:00 PM CST </span></span><span
style="font-size:9.0pt; font-family:"Segoe UI",sans-serif"><br></span><span
style="font-size:11.0pt; font-family:"Calibri",sans-serif; color:#7F7F7F">Manager:
Allan Delgado / </span><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif"><a
href="mailto:v-aldelg@microsoft.com">v-aldelg@microsoft.com</a></span><span
style="font-size:9.0pt; font-family:"Segoe
UI",sans-serif"><br><br></span><strong><span lang="ES-CR" style="font-size:11.0pt;
font-family:"Calibri",sans-serif; color:#767171">Can't reach
me?</span></strong><span style="font-size:11.0pt; font-family:"Calibri",sans-serif;
color:#767171"> Contact ABRS Help / </span><span style="font-size:11.0pt;
font-family:"Calibri",sans-serif; color:black"><a
href="mailto:abrshelpdp@microsoft.com">abrshelpdp@microsoft.com</a></span><span
style="font-size:9.0pt; font-family:"Segoe UI",sans-serif"></span></p></div></div></
div></div></div></div></div></div></div></body></html>
CommunicationDirection : Outbound
CommunicationType : Web
CreatedDate : 2/14/2024 2:24:16 PM
Id : /subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportTickets
/3366336e-bc3faf4f-3970e063-e033-441f-8a49-1e6e1b55f05d/communications/590629b9-44cb-ee11-9079
-6045bdef700d
Name : 590629b9-44cb-ee11-9079-6045bdef700d
ResourceGroupName :
Sender : test@test.com
Subject : RE: test - TrackingID#2402130040005151
Type : Microsoft.Support/communications
Gibt Kommunikationsdetails für ein Supportticket zurück.
PARAMETER
-DefaultProfile
Der Parameter DefaultProfile ist nicht funktionsfähig. Verwenden Sie den Parameter "SubscriptionId", wenn sie verfügbar ist, wenn Sie das Cmdlet für ein anderes Abonnement ausführen.
Type: System.Management.Automation.PSObject
Parameter Sets: (All)
Aliases: AzureRMContext, AzureCredential
Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False
-Filter
Der filter, der auf den Vorgang angewendet werden soll. Sie können nach communicationType- und createdDate-Eigenschaften filtern. CommunicationType unterstützt equals ('eq') operator and createdDate supports Greater Than ('gt') and Greater Than or Equals ('ge') operators. Sie können die Filter "CommunicationType" und "CreatedDate" mit dem Operator "Logical And" ('and') kombinieren.
Type: System.String
Parameter Sets: List
Aliases:
Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False
-InputObject
Identity-Parameter
Type: Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity
Parameter Sets: GetViaIdentity
Aliases:
Required: True
Position: Named
Default value: None
Accept pipeline input: True (ByValue)
Accept wildcard characters: False
-Name
Kommunikationsname.
Type: System.String
Parameter Sets: Get, GetViaIdentitySupportTicket
Aliases: CommunicationName
Required: True
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False
-SubscriptionId
Die ID des Zielabonnements. Der Wert muss eine UUID sein.
Type: System.String[]
Parameter Sets: Get, List
Aliases:
Required: False
Position: Named
Default value: (Get-AzContext).Subscription.Id
Accept pipeline input: False
Accept wildcard characters: False
-SupportTicketInputObject
Identity-Parameter
Type: Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity
Parameter Sets: GetViaIdentitySupportTicket
Aliases:
Required: True
Position: Named
Default value: None
Accept pipeline input: True (ByValue)
Accept wildcard characters: False
-SupportTicketName
Supportticketname.
Type: System.String
Parameter Sets: Get, List
Aliases:
Required: True
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False
-Nach oben
Die Anzahl der Werte, die in der Auflistung zurückgegeben werden sollen. Der Standardwert ist "10" und "Max" ist 10.
Type: System.Int32
Parameter Sets: List
Aliases:
Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False
CommonParameters
Dieses Cmdlet unterstützt die allgemeinen Parameter: -Debug, -ErrorAction, -ErrorVariable, -InformationAction, -InformationVariable, -OutVariable, -OutBuffer, -PipelineVariable, -Verbose, -WarningAction und -WarningVariable. Weitere Informationen finden Sie unter about_CommonParameters.
EINGÄNGE
Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity
AUSGABEN
Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ICommunicationDetails
NOTIZEN
VERWANDTE LINKS
PARAMETER
-DefaultProfile
Der Parameter DefaultProfile ist nicht funktionsfähig. Verwenden Sie den Parameter "SubscriptionId", wenn sie verfügbar ist, wenn Sie das Cmdlet für ein anderes Abonnement ausführen.
Type: System.Management.Automation.PSObject
Parameter Sets: (All)
Aliases: AzureRMContext, AzureCredential
Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False
-Filter
Der filter, der auf den Vorgang angewendet werden soll. Sie können nach communicationType- und createdDate-Eigenschaften filtern. CommunicationType unterstützt equals ('eq') operator and createdDate supports Greater Than ('gt') and Greater Than or Equals ('ge') operators. Sie können die Filter "CommunicationType" und "CreatedDate" mit dem Operator "Logical And" ('and') kombinieren.
Type: System.String
Parameter Sets: List
Aliases:
Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False
-InputObject
Identity-Parameter
Type: Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity
Parameter Sets: GetViaIdentity
Aliases:
Required: True
Position: Named
Default value: None
Accept pipeline input: True (ByValue)
Accept wildcard characters: False
-Name
Kommunikationsname.
Type: System.String
Parameter Sets: GetViaIdentitySupportTicket, Get
Aliases: CommunicationName
Required: True
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False
-SubscriptionId
Die ID des Zielabonnements. Der Wert muss eine UUID sein.
Type: System.String[]
Parameter Sets: List, Get
Aliases:
Required: False
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False
-SupportTicketInputObject
Identity-Parameter
Type: Microsoft.Azure.PowerShell.Cmdlets.Support.Models.ISupportIdentity
Parameter Sets: GetViaIdentitySupportTicket
Aliases:
Required: True
Position: Named
Default value: None
Accept pipeline input: True (ByValue)
Accept wildcard characters: False
-SupportTicketName
Supportticketname.
Type: System.String
Parameter Sets: List, Get
Aliases:
Required: True
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False
-Nach oben
Die Anzahl der Werte, die in der Auflistung zurückgegeben werden sollen. Der Standardwert ist "10" und "Max" ist 10.
Type: System.Int32
Parameter Sets: List
Aliases:
Required: False
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False
CommonParameters
Dieses Cmdlet unterstützt die allgemeinen Parameter: -Debug, -ErrorAction, -ErrorVariable, -InformationAction, -InformationVariable, -OutVariable, -OutBuffer, -PipelineVariable, -Verbose, -WarningAction und -WarningVariable. Weitere Informationen finden Sie unter about_CommonParameters.
EINGÄNGE
AUSGABEN
NOTIZEN
VERWANDTE LINKS
Zusammenarbeit auf GitHub
Die Quelle für diesen Inhalt finden Sie auf GitHub, wo Sie auch Issues und Pull Requests erstellen und überprüfen können. Weitere Informationen finden Sie in unserem Leitfaden für Mitwirkende.
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