Get-AzSupportChatTranscript

Module:

Az.Support

Returns chatTranscript details for a support ticket under a subscription.

Syntax

Get-AzSupportChatTranscript
   [-SubscriptionId <String[]>]
   -SupportTicketName <String>
   [-DefaultProfile <PSObject>]
   [<CommonParameters>]

Get-AzSupportChatTranscript
   -Name <String>
   -SupportTicketInputObject <ISupportIdentity>
   [-DefaultProfile <PSObject>]
   [<CommonParameters>]

Get-AzSupportChatTranscript
   -Name <String>
   [-SubscriptionId <String[]>]
   -SupportTicketName <String>
   [-DefaultProfile <PSObject>]
   [<CommonParameters>]

Get-AzSupportChatTranscript
   -InputObject <ISupportIdentity>
   [-DefaultProfile <PSObject>]
   [<CommonParameters>]

Description

Returns chatTranscript details for a support ticket under a subscription.

Examples

Example 1: Get List of chat transcripts at subscription level

Get-AzSupportChatTranscript -SupportTicketName "58cf91d7-bedfb285-617ecf73-d627-4bfd-9298-5950da2170b7"

Name                                 StartTime
----                                 ---------
595df7b4-167f-4f3e-8292-f0ba2b8a53f9 8/11/2023 7:27:49 PM
f8b45cd6-a8ec-40e2-b846-a28b848553cf 8/11/2023 7:52:44 PM

Lists all chat transcripts for a support ticket under subscription

Example 2: Get single chat transcript at subscription level

Get-AzSupportChatTranscript -SupportTicketName "58cf91d7-bedfb285-617ecf73-d627-4bfd-9298-5950da2170b7" -Name "595df7b4-167f-4f3e-8292-f0ba2b8a53f9"

Id                           : /subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Support/supportT
                               ickets/58cf91d7-bedfb285-617ecf73-d627-4bfd-9298-5950da2170b7/chatTranscripts/595df7b4-1
                               67f-4f3e-8292-f0ba2b8a53f9
Message                      : {{
                                 "contentType": "text",
                                 "communicationDirection": "Inbound",
                                 "sender": "",
                                 "body": "Hey",
                                 "createdDate": "2023-08-11T19:19:33.0000000Z"
                               }, {
                                 "contentType": "text",
                                 "communicationDirection": "Outbound",
                                 "sender": "Aditi Takle",
                                 "body": "hi",
                                 "createdDate": "2023-08-11T19:19:38.0000000Z"
                               }, {
                                 "contentType": "text",
                                 "communicationDirection": "Outbound",
                                 "sender": "Damian Spoltore",
                                 "body": "hi Aditi, I\u0027m Damian",
                                 "createdDate": "2023-08-11T19:24:19.0000000Z"
                               }, {
                                 "contentType": "text",
                                 "communicationDirection": "Outbound",
                                 "sender": "Damian Spoltore",
                                 "body": "I was entering to test",
                                 "createdDate": "2023-08-11T19:24:24.0000000Z"
                               }}
Name                         : 595df7b4-167f-4f3e-8292-f0ba2b8a53f9
ResourceGroupName            :
StartTime                    : 8/11/2023 7:27:49 PM
SystemDataCreatedAt          :
SystemDataCreatedBy          :
SystemDataCreatedByType      :
SystemDataLastModifiedAt     :
SystemDataLastModifiedBy     :
SystemDataLastModifiedByType :
Type                         : Microsoft.Support/chatTranscripts

Returns chatTranscript details for a support ticket under a subscription.

Parameters

-DefaultProfile

The DefaultProfile parameter is not functional. Use the SubscriptionId parameter when available if executing the cmdlet against a different subscription.

Type:	PSObject
Aliases:	AzureRMContext, AzureCredential
Position:	Named
Default value:	None
Required:	False
Accept pipeline input:	False
Accept wildcard characters:	False

-InputObject

Identity Parameter

Type:	ISupportIdentity
Position:	Named
Default value:	None
Required:	True
Accept pipeline input:	True
Accept wildcard characters:	False

-Name

ChatTranscript name.

Type:	String
Aliases:	ChatTranscriptName
Position:	Named
Default value:	None
Required:	True
Accept pipeline input:	False
Accept wildcard characters:	False

-SubscriptionId

The ID of the target subscription. The value must be an UUID.

Type:	String[]
Position:	Named
Default value:	(Get-AzContext).Subscription.Id
Required:	False
Accept pipeline input:	False
Accept wildcard characters:	False

-SupportTicketInputObject

Identity Parameter

Type:	ISupportIdentity
Position:	Named
Default value:	None
Required:	True
Accept pipeline input:	True
Accept wildcard characters:	False

-SupportTicketName

Support ticket name.

Type:	String
Position:	Named
Default value:	None
Required:	True
Accept pipeline input:	False
Accept wildcard characters:	False

Inputs

ISupportIdentity

Outputs

IChatTranscriptDetails