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MX-00010 Cancel an electronic invoice

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You can cancel a CFDI electronic invoice that was previously validated and certified by the PAC. You can also cancel a CFDI electronic invoice by using the manual process.

Cancel a CFDI electronic invoice

  1. Go to Accounts receivable > Inquiries and reports > CFDI (electronic invoices).
  2. Select an electronic invoice that has a status of Approved.
  3. Select the invoice number to view the details.
  4. On the Action Pane, select Functions > Cancel CFDI.
  5. Close the page.
  6. Go to Accounts receivable > Invoices > E-Invoices > Export/import electronic invoice process.
  7. Select OK. When the cancellation is confirmed, the status of the electronic invoice is changed to Canceled.
  8. Go to Accounts receivable > Inquiries and reports > CFDI (electronic invoices).
  9. Select the canceled invoice to verify the status.

Note

You can't cancel a CFDI document if an associated document exists. For example, you can't cancel a prepayment if an invoice references that payment. Cancel the associated documents, and then cancel the CFDI document.

You can specify the reason for the cancellation. When you select Functions > Cancel CFDI on the Action Pane, you can select a cancellation reason. If you select 01 as the reason, fill in a replacement document to replace the current document.

Manually cancel a CFDI electronic invoice

  1. Select an invoice that has a status of Approved.
  2. On the Action Pane, select Functions > Manual cancel.
  3. Enter the date of the cancellation.
  4. In the Cancel key name field, enter the reason for the cancellation.
  5. Select OK to confirm the cancellation of the electronic invoice. The status of electronic invoice is changed to Manual cancel.

Manually update the status of a CFDI document that is in progress after cancellation

You can use the Update electronic document status periodic task to update the status a CFDI document that is In progress for a long time after cancellation, if the document was canceled in a PAC application.

  1. Go to Accounts receivable > Invoices > E-invoices > Update electronic invoice status.
  2. Filter the records to find those where the status must be updated.

Note

The To status and To message status fields can't be updated. You can update only CFDI documents that have a status of In progress.