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Service table/entity reference (Microsoft Dynamics 365 Customer Service)

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Activity that represents work done to satisfy a customer's need.

Note

The Microsoft Dynamics 365 Customer Service Service table extends the Microsoft Dynamics 365 Service table.

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

msdyn_RequirementGroupId

Property Value
Description Unique identifier for Requirement Group associated with Service.
DisplayName Requirement Group
IsValidForForm True
IsValidForRead True
LogicalName msdyn_requirementgroupid
RequiredLevel None
Type Lookup
Targets msdyn_requirementgroup

msdyn_SchedulingEngine

Property Value
Description
DisplayName Scheduling Engine
IsValidForForm True
IsValidForRead True
LogicalName msdyn_SchedulingEngine
RequiredLevel None
Type Picklist
DefaultFormValue -1
GlobalChoiceName msdyn_service_schedulingengine

msdyn_SchedulingEngine Choices/Options

Value Label
0 Legacy Scheduling
1 Universal Resource Scheduling

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

msdyn_requirementgroup_service

One-To-Many Relationship: msdyn_requirementgroup msdyn_requirementgroup_service

Property Value
ReferencedEntity msdyn_requirementgroup
ReferencedAttribute msdyn_requirementgroupid
ReferencingAttribute msdyn_requirementgroupid
ReferencingEntityNavigationPropertyName msdyn_requirementgroupid
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: Restrict
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

msdyn_bookingalert_service_serviceid

Many-To-One Relationship: msdyn_bookingalert msdyn_bookingalert_service_serviceid

Property Value
ReferencingEntity msdyn_bookingalert
ReferencingAttribute serviceid
ReferencedEntityNavigationPropertyName msdyn_bookingalert_service_serviceid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: CRMActivity.RetrieveByObject
ViewId: 00000000-0000-0000-00aa-000010001903

See also

Dataverse table/entity reference
Dataverse Web API Reference