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The search service is not able to connect to the machine that hosts the administration component

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Issue:

While going to SSA administration page you get the following error:

“ The search service is not able to connect to the machine that hosts the administration component. Verify that the administration component 'GUID' in search application 'Search_ Service_ Application ' is in a good state and try again”

And in topology we see admin component in “Initializing state”.

In event viewer we get the following error:

Event Viewer Application LOG

Log Name:      Application

Source:        Microsoft-SharePoint Products-SharePoint Server Search

Date:          12/6/2011 11:50:52 PM

Event ID:      67

Task Category: Gatherer

Level:         Error

Keywords:   

User:         ************

Computer:     ***************************

Description: Could not access the Search database. A generic error occurred while trying to access the database to obtain the schema version info.

Context: Application '5137d5a9-5f76-4095-8928-c7e827b97ac4'

Details:

                Class not registered (0x80040154)

And in ULS we get the following stack:

12/13/2011 14:18:43.29        mssearch.exe (0x2C10)        0x34E0        SharePoint Server Search        UtilCommon        cd08        High        SQL call failed (0x80040154: Class not registered  )                            [atldbext.cxx:1290]  d:\office\source\search\libs\utild\atldbext.cxx      

12/13/2011 14:18:43.29        mssearch.exe (0x2C10)        0x34E0        SharePoint Server Search        UtilCommon        cd09        High        error 0: Class not registered (source Microsoft OLE DB Service Components, 0x80040154, code 0: Class not registered  )  [atldbext.cxx:1386]  d:\office\source\search\libs\utild\atldbext.cxx      

12/13/2011 14:18:43.29        mssearch.exe (0x2C10)        0x34E0        SharePoint Server Search        Common        0000        High        CAppConfig::DoQuery, Application 'c880e019-95a6-4412-a1b3-951814a343ce', Resource '2': m_pParent->CreateSession failed.  [resourcemanagerimpl.cpp:1438]  d:\office\source\search\native\mssrch\resourcemanagerimpl.cpp      

12/13/2011 14:18:43.29        mssearch.exe (0x2C10)        0x34E0        SharePoint Server Search        Exceptions        15y3        High        <Exception><HR>0x80040154</HR><eip>000007FEDCA14DFB</eip><module>d:\office\source\search\native\mssrch\resourcemanagerimpl.cpp</module><line>1439</line></Exception>      

12/13/2011 14:18:43.29        mssearch.exe (0x2C10)        0x34E0        SharePoint Server Search        Common        0000        High        CAppConfig::RemoveProperties Exception caught.                                  [resourcemanagerimpl.cpp:1889]  d:\office\source\search\native\mssrch\resourcemanagerimpl.cpp      

Resolution:

This stack comes when there is some installation issue in SQL Native client.

To verify that create a UDL file and check the providers tab:

  • Check if the SQL Server Native client 10.0 is listed there or not, if it’s not then try to search for the following CLSID in registry “8F4A6B68-4F36-4e3c-BE81-BC7CA4E9C45C”. you should see the key in HKCR\CLSID\. If it’s not there then we need to re-install the SQL Server native client on the server.
  • Go to control panel à uninstall a program and look for Microsoft SQL Server 2008 Native client à uninstall it.

Note: Make sure while uninstalling it doesn’t show a warning saying “following processes are using this”.

  • Download native client, its available for download as a separate package. Install it and we should be good to go.

Important:

This error occurs as Search Service does make a use of SQL Native client while trying to connect to databases

Comments

  • Anonymous
    January 01, 2003
    Thanks very much! You are the only site on the net with this info and nobody commented or thanked you. This saved my day (again) MSSP will be the death of me!