Social CRM, Montréal, 17 May 2011

CRM is quickly evolving from simple customer management to collaboration and customer engagement. With the popularity of social networks, customers expect more control over their interactions with companies, fueling what we now call Social CRM. Join us for The Power of Productivity, an exclusive launch event for Microsoft Dynamics® CRM 2011, and hear Mitch Joel, one of North America's leading social media visionaries, talk about How Marketing Connects In A Connected World and share his insights on the future of Social Media and CRM.

Date: Tuesday, May 17, 2011, 12:30 pm - 5:30 pm
Location: Centre Mont Royal , 2200 Mansfield Street, Montreal (Quebec) H3A 3R8

Registration here: https://www.rsvpportal.com/microsoft/CRMprt/Montreal_fr.html

Comments

• Anonymous
  June 03, 2011
  Siebel is traditional CRM market leader, however and mostly due to recession 200-2003, Siebel lost sizable portion of CRM market to new tiger, such as Microsoft CRM. Microsoft CRM s recent (2001) CRM answer from Microsoft and attempt top get market share from traditional vendors: Siebel, Oracle, Onyx. Now it is targeted to the whole spectrum of horizontal and vertical market clientele. It is tightly integrated with other Microsoft Business Solutions products such as Microsoft Great Plains, Solomon, Navision (the last two in progre