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How to fix incorrect logon information for Windows XP mode

  • Artikel

It is possible to get into a state where Windows XP mode stores the wrong logon information.

There are a couple of ways to hit this problem – but the most common cause is because you have changed your password inside Windows XP.  The result is that when you start Windows XP mode you see the following error message:

Cred1

After getting this error message you then have to type in your password to logon.  Unfortunately this will not fix itself automatically.  Fortunately it is not too difficult to fix manually.

The core problem is that Windows Virtual PC has a saved copy of your old logon information – and this information needs to be updated.

To do this you will need to:

 

  1. Stop the virtual machine

  2. Open the settings for the virtual machine

  3. Go to the Logon Credentials page

    You should see a user name on this page:
    Cred2

  4. Click on Delete saved credentials

    This should cause the user name field to be cleared:
    Cred3

  5. Start the virtual machine

    You should be prompted for your logon information:
    cred4

    Make sure that you check the option to Remember my credentials:
    cred5

Now your Windows XP mode should logon automatically for you again.

Cheers,
Ben

Comments

  • Anonymous
    July 26, 2011
    Can you blog about troubleshooting steps to fix if the auto-publish feature doesn't work? On many of my XP Mode computers, auto publish stops working. May it has something to do with WMI?

  • Anonymous
    July 27, 2011
    This article is a good place to start: blogs.msdn.com/.../understanding-and-troubleshooting-auto-publishing-in-windows-virtual-pc.aspx

  • Anonymous
    August 31, 2011
    Our VM Logon Credentials comes up with "step 4"...and I do not remember setting up a password. I need help!

  • Anonymous
    January 18, 2012
    How do I open the Settings for the Virtual Machine?  Please help, as I've somehow locked myself out of the XP Mode, and I do not want to lose the data.

  • Anonymous
    April 19, 2012
    I have the same symptoms you've described however when I go to the credentials, it says NONE so there is nothing to clear. Do you have additional ideas for me.  I would appreciate it.

  • Anonymous
    October 16, 2012
    This doesn't work in my case because my virtual XP does not have any saved credentials AND continues to ask for a password, which I never (knowingly) set.  I have tried my Windows 7 password and a blank password - no luck. How to escape from this?

  • Anonymous
    March 11, 2013
    How are the settings accessed, for newbies, this information is required.

  • Anonymous
    August 08, 2013
    Hey, thanks! Saved me some serious frustration there.

  • Anonymous
    August 26, 2013
    I am getting this screen and I never added a password or user id name. It is already cleared and says none under the logon credentials. What do you suggest I do?

  • Anonymous
    October 02, 2013
    I followe the steps as suggested but I am not able to login with default user name : XPMUser and password: XPMUser

  • Anonymous
    May 05, 2014
    Thanks alot! this solved a headache for me! Although I cleared the registry [HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWinlogon] for everything it was still trying to login with my old credentials. Which was annoying because everytime you resize the window it asks for login again. But this solved it. Thanks! (And for thos who wonder how to access, just type "Virtual" in the start menu, select "Windows Virtual PC". Select Windows XP Mode and on the toolbar click Settings.

  • Anonymous
    November 10, 2014
    If you never set up a password to begin with, then what do you do?  I don't know what my password should be, since I never had one.

  • Anonymous
    July 18, 2015
    I keep going in circles here. Have the same problem as Dona in the 19 April 2012 post -- Logon credentials said "none" when I started and still says "none" after typing a password and checking "remember my credentials" as your last screen shot above.  When I OK as in the last screen shot, I get back to the first screen shot. The circle is complete and I can go around and around this circle forever. What is missing here? Have also repeatedly tried the F8 trick of trying to get to safe mode without success. The odd thing is that everything was working fine earlier in the day without needing a password since I never created one.

  • Anonymous
    July 20, 2015
    This didn't help. AT ALL. It still asks for a User name and a Password! I did everything you said to do and nothing!

  • Anonymous
    October 02, 2015
    I have the same problem as Bob, above, I am still asked for a user name and password! Also the same, was working ok then suddenly started doing this. Clive

  • Anonymous
    December 17, 2015
    The comment has been removed

  • Anonymous
    January 17, 2016
    how do i get to the XP virtual machine settings.  same issue: lost password after I tried windows 10 then reverted back to 7 pro.  Tried every pw on my list.  HELP.

  • Anonymous
    February 04, 2016
    You can temporarily use the "Administrator" account to logon... no password...Then either reset or remove the password on your normal account from there!If this doesn't work in normal mode, hit F8 during boot of XP VM, and do it in safe mode...You should be able to access the XP admin account from there!Just resolved a customer issue this way!

  • Anonymous
    September 03, 2016
    At the last stage, you should enter No password! and just click Cancel!

  • Anonymous
    August 10, 2017
    OK, i'am repair my XPmode opening windows in save mode as administrator, without password and change password for xpmode user.