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SharePoint 2010: User Profiles - You receive an error - "An unexpected error has occurred." when you try to browse to the page to Manage a newly created User Profile Service Application

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You create a new User Profile Service Application and try browsing to the Manage link for the User Profile Service Application, this page might fail with the following error,

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If you filter on the "User Profiles" category in the ULS Logs, you should see these errors:

UserProfileServiceUserStatisticsWebPart:LoadControl failed,
Exception: System.IO.FileLoadException: The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
at Microsoft.Office.Server.UserProfiles.UserProfileConfigManager.InitializeIlmClient(String ILMMachineName, Int32 FIMWebClientTimeOut)
at Microsoft.Office.Server.UserProfiles.UserProfileConfigManager..ctor(UserProfileApplicationProxy userProfileApplicationProxy, Guid partitionID)
at Microsoft.SharePoint.Portal.WebControls.UserProfileServiceStatisticsWebPartBase.LoadControl(Object sender, EventArgs e)       

UserProfileServiceAudienceStatisticsWebPart:LoadControl failed,
Exception: System.IO.FileLoadException: The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
at Microsoft.Office.Server.UserProfiles.UserProfileConfigManager.InitializeIlmClient(String ILMMachineName, Int32 FIMWebClientTimeOut)
at Microsoft.Office.Server.UserProfiles.UserProfileConfigManager..ctor(UserProfileApplicationProxy userProfileApplicationProxy, Guid partitionID)
at Microsoft.SharePoint.Portal.WebControls.UserProfileServiceStatisticsWebPartBase.LoadControl(Object sender, EventArgs e)

UserProfileServiceImportStatisticsWebPart:LoadControl failed,
Exception: System.IO.FileLoadException: The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
at Microsoft.Office.Server.UserProfiles.UserProfileConfigManager.InitializeIlmClient(String ILMMachineName, Int32 FIMWebClientTimeOut)
at Microsoft.Office.Server.UserProfiles.UserProfileConfigManager..ctor(UserProfileApplicationProxy userProfileApplicationProxy, Guid partitionID)
at Microsoft.SharePoint.Portal.WebControls.UserProfileServiceStatisticsWebPartBase.LoadControl(Object sender, EventArgs e)

This is an expected behaviour if the User Profile Synchronization Service is started on the SharePoint server hosting Central Administration. A recycle of IIS services is required to get this working. This is actually mentioned on the page that is displayed when starting the "User Profile Synchronization Services".

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Comments

  • Anonymous
    January 05, 2011
    The comment has been removed

  • Anonymous
    January 27, 2011
    Thank you very much! You saved my day :)

  • Anonymous
    February 16, 2011
    Thank you - I feel rather ridiculous now, having created and deleted services 4 times in a row

  • Anonymous
    April 01, 2011
    I did the IISRESET, but still I am getting the same error.

  • Anonymous
    April 04, 2011
    @Kalyan - If the call stack is exactly the same and the issue reproduces after creating the UPA, then an iisreset usually fixes it. I have not faced this same issue otherwise.

  • Anonymous
    September 16, 2011
    Perfect, thank you!

  • Anonymous
    December 08, 2011
    just like Kaylan getting this same error over and over....tried even reloading SQL and SPS 3 times. Any help would be great.

  • Anonymous
    July 26, 2012
    Awesome!  Saved me so much time!!! Thanks a million. Kim@sitedataview.com

  • Anonymous
    March 13, 2013
    Thank you very much!  

  • Anonymous
    June 13, 2013
    The comment has been removed