UK Microsoft Dynamics Support Team Blog
SQL Server Trace Flag 4616 no longer required for Dynamics NAV 5.0 SP1 or Dynamics NAV 2009 SP1
Starting with Dynamics NAV 4.0 SP3 build 24080, all builds of NAV (SQL option) have a prerequisite...
Date: 10/28/2009
Calendar Control cut off within IE8 in CRM 4.0 web clients.
Popup are shown cut-off if the CRM window is maximised and the popup is near the edge of the window....
Date: 10/26/2009
Import Organization problems - ExecuteNonQuery requires an open and available Connection. The connection's current state is closed
The Import organization process is failing with the following error message: Platform Error...
Date: 10/02/2009
Authentication when you are adding a new user to CRM, or a user to a new Organization in CRM
We have seen a couple of errors such as: "The specified Active Directory user already exists as...
Date: 07/16/2009
Slow CRM performance with McAfee script scanning enabled
We have had numerous reports that the loading of CRM pages is delayed on clients that use McAfee and...
Date: 05/28/2009
Identify and kill SQL processes causing CPU shortage
There might be cases in which the SQL processes running against the MSCRM database, start using all...
Date: 05/08/2009
Update Rollup 4 for Microsoft Dynamics CRM 4.0 is available
KB968176 Update Rollup 4 for Microsoft Dynamics CRM 4.0 is available:...
Date: 05/08/2009
Script to clean up SyncEntry_ and SubscriptionStatistics_ tables in the SQL database
SyncEntry_<GUID> and SubscriptionStatistics_<GUID> tables are created in the...
Date: 05/07/2009
Update Rollup 3 for Microsoft Dynamics CRM 4.0 is available
Update Rollup 3 for Microsoft Dynamics CRM 4.0 is available. This update rollup is available for all...
Date: 03/13/2009
Update Rollup 2 for Microsoft Dynamics CRM 4.0 is available
Update Rollup 2 for Microsoft Dynamics CRM 4.0 is available. This update rollup is available for all...
Date: 02/18/2009
Enabling Automatic Deletion of Queue Emails from Dynamics CRM 4.0
Dynamics CRM 4.0 does not automatically delete the emails from the exchange mailbox of the queue....
Date: 02/18/2009
Compare XML Customization files tool
Users often wonder how to compare XML customization files.XML compare tools we can see are not...
Date: 02/18/2009
Standard Rate of VAT for Microsoft Dynamics Customers
In November 2008 the Chancellor stated that the standard rate of UK VAT will drop from 17.5% to 15%...
Date: 11/27/2008
Update Rollup 1 is available for Microsoft Dynamics CRM 4.0
Update Rollup 1 is available for Microsoft Dynamics CRM 4.0 Update Rollup 1 is available for all...
Date: 11/26/2008
Feedback required - Selected Company Restore
If you have a minute or two we would appreciate your feedback regarding the usage of the company...
Date: 11/13/2008
20 Key Limitation across Primary Key, Secondary Key and SumIndexFields
The NAV documentation clearly indicates that a primary key is limited to 20 fields and that the...
Date: 09/17/2008
Platform Update rollup KB 956161 is available for Microsoft Dynamics NAV 5.0 SP1
This is the very anticipated Update 1 for Dynamics NAV 5.0 SP1. Not only does this update resolves...
Date: 09/10/2008
GP 9.0 SP4 Released!
Release 9.0 Service Pack 4 English has released! NOTE: This is the last service pack for 9.0....
Date: 09/10/2008
Microsoft Dynamics NAV 5.0 SP1 and SQL Server 2000
Microsoft Dynamics NAV 5.0 SP1 introduces a new way to handle SIFT. Instead of maintaining totals in...
Date: 07/18/2008
Performance Point Provider for Great Plains
The Data Provider for Microsoft Dynamics GP enables you to import data from Microsoft Dynamics GP...
Date: 07/11/2008
How to Prepare for Microsoft Dynamics GP Support
If you are submitting an electronic support request, be sure to include these details in your...
Date: 07/09/2008
Improvements on PartnerSource
In response to a lot of feedback, the PartnerSource site (login required) has recently been updated....
Date: 06/27/2008
Microsoft Dynamics CRM 4.0 Management Pack for Microsoft Operations Manager 2005 is now released.
It is now possible to manage your Dynamics CRM 4.0 environment from within Microsoft Operations...
Date: 06/12/2008
Microsoft GP 10.0 Service Pack 2 released!
I am glad to state that Service Pack 2 (aka - GP 10 Feature Pack) has been released. CD 1 and CD 2...
Date: 06/12/2008
Frequently asked questions about role-based security in GP 10.0
I am happy to state that the KB 951229 is now live! This knowledge base article lists the frequently...
Date: 06/12/2008
What’s new in Dynamics AX 4.0 Trade and logistics
This webcast will cover the following features: – Multiple Ship to – Enhanced delivery date control...
Date: 05/14/2008
Webcast: Dynamics Technical Support - Processes and Tools for Unmanaged Partners
Microsoft Dynamics Self and Assisted Technical Support Options: How can unmanaged partners take full...
Date: 05/07/2008
Super Speedy SQL Server SIFTs in Dynamics NAV 5.0 SP1
The way Dynamics NAV manages SIFTs in version 5.0 SP1 is a radical step forward from previous...
Date: 04/23/2008
GP 10.0 scalability paper released
The Scalability document for GP has been updated for GP 10.0. Here are the links on PartnerSource...
Date: 04/22/2008
Webcast: SQL-related changes in Microsoft Dynamics NAV 5.0 SP1
SP1 for Microsoft Dynamics NAV version 5 introduces a number of new platform changes to help...
Date: 04/17/2008
Dynamics AX Performance Team's Blog is now live!
The Dynamics AX Performance Team's blog is now up and running. The first entries will discuss SQL...
Date: 04/14/2008
Microsoft Dynamics CRM 4.0 updates and hotfixes
Now that we are starting to see our first hotfixes being released for Dynamics CRM 4.0, I wanted to...
Date: 03/26/2008
Microsoft Dynamics NAV Compatibility with Microsoft SQL Server 2008 and Microsoft Windows Server 2008
Microsoft Dynamics NAV plans to support Microsoft SQL Server 2008 and Microsoft Windows Server 2008...
Date: 03/26/2008
Support for Microsoft Dynamics CRM 4.0 on Windows Server 2008
Microsoft Dynamics CRM 4.0 is compatible with Windows Server 2008 based computers, however there are...
Date: 03/13/2008
GP 9.0 New Hotfix has been released
The GP 9.0 HITB hotfix has released! The following builds are updated with the hotfix: 1....
Date: 03/11/2008
AX Build Numbers Explained.
In AX 4 the application and kernel version details in help/about do not appear to show you which...
Date: 02/19/2008
AX Updates – Kernel/Application/Service Pack.
The variety of different updates available for AX can be confusing for a newcomer to the product, so...
Date: 02/19/2008
Webcast: The Basics of Lean Manufacturing
ABOUT THE TOPIC: Microsoft are introducing a lean Module within Dynamics AX. This webcast outlines a...
Date: 02/17/2008
Webcast: Dynamics NAV Outlook Synchronization
ABOUT THE TOPIC: Due to problems with Outlook Synchronization, our development team in response to...
Date: 02/17/2008
Webcast: Dynamics NAV Support "Help Us – Help You"
I am delivering this web cast which I have developed with Partners feedback in mind. It outlines how...
Date: 02/15/2008
Microsoft Dynamics GP 10.0 hotfix released
Microsoft Dynamics GP 10.0 English hotfix KB 947356 has been released. The following builds are...
Date: 02/06/2008
Security Synchronization Utility for Business Portal for Microsoft Dynamics GP 10.0
The Security Synchronization Utility to synchronize security permissions between Business Portal,...
Date: 02/01/2008
Tool to Update Microsoft Dynamics CRM 4.0 data inline and Export to CSV for Re-import
Some of you may have been frustrated that before the launch of Microsoft Dynamics CRM 4.0, there...
Date: 01/29/2008
An explanation of AX Application File Extensions
Dynamics Ax uses several file name extensions for the files that are installed as part of Microsoft...
Date: 01/25/2008
Closing Support Cases
It has come to some of our attention that there is some confusion as to what the term “Closing Case”...
Date: 01/24/2008
All you need to know about SQL Server build numbers:
If you are using the SQL Server database option with any of the Microsoft Dynamics products you will...
Date: 01/22/2008
Microsoft Dynamics CRM 4.0 now available on MSDN
As promised, here is a quick blog to inform you that Dynamics CRM 4.0 is now available for download...
Date: 01/21/2008
Webcast: SQL Server 2005 Performance Tuning for Microsoft Dynamics AX
ABOUT THE TOPIC: This presentation will cover the following areas SQL Server 2005 Setup Data Storage...
Date: 01/21/2008